Server

Four Seasons Resort Hualalai; Baja California Sur; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury resort in Mexico is looking for a Server to deliver exceptional food and beverage service. Candidates should have at least three years of experience in a similar role, with strong interpersonal skills and fluency in both Spanish and English. The role includes tasks such as presenting menus, serving food, and processing payments in a timely manner.

Servicios

Competitive salaries

Transport shuttle service

Complimentary uniform dry cleaning

In-house training workshops

Employee recognition awards

Formación

• Minimum of three years in a Food & Beverage position.
• Experience in luxury hotels is an asset.
• Knowledge of service standards.

Responsabilidades

• Provide food and beverage service to guests.
• Present menus and recommend items.
• Process payments and issue receipts.

Conocimientos

Fluency in Spanish

Fluency in English

Interpersonal skills

Problem-solving

Computer skills

Herramientas

Micros system

Descripción del empleo

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja\'s eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas

Hotel Site: fourseasons.com/es/loscabos/

Instagram: #fsloscabos

Role: Server

The ideal candidate will provide excellent food and beverage service to our guests in a professional and efficient manner, ensuring a pleasant dining experience from start to finish.

What you will do

• Present menus, answer questions about menu items, and offer recommendations.
• Serve food and beverages in a timely and professional manner.
• Check in with guests to ensure satisfaction and address any concerns promptly.
• Process payments (cash, card, mobile) and issue receipts.
• Follow all health and safety regulations and restaurant standards.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Upsell menu items and promote daily specials or promotions.

What you bring

• Fluency in Spanish and English is required for this position
• A minimum of three (3) years working in a Food & Beverage position
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
• Requires knowledge of the ability to operate computer equipment
• Knowledge in Micros system
• Understand and familiar with quality standards and service standards of the hotel
• Highest level of integrity and transparency
• Apply an ethical approach to the outcome of situations
• Strong interpersonal and relationship-building skills
• Reasonable problem-solving, decision-making and conflict resolution skills
• Work in a safe, prudent and organized manner

What we offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: fourseasons.com
• Our Careers: careers.fourseasons.com/us/en
• LinkedIn: linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: facebook.com/FourSeasonsJobs
• Twitter: twitter.com/FourSeasonsJobs