Senior Tech Specialist

HSBC; Toluca; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Una reconocida institución financiera busca un Especialista en la Plataforma de Integración Híbrida. Este rol se centra en liderar actividades de middleware mientras garantiza la seguridad y se comunica eficazmente con equipos globales. Se requiere experiencia en tecnologías de IBM y habilidades en comunicación en inglés y español.

Servicios

Políticas de licencia pagada superiores

Apoyo al equilibrio entre vida laboral y personal

Formación

• Experiencia comprobada con tecnologías mencionadas, particularmente con IBM WMQ.
• Conocimientos básicos de z/OS y telecomunicaciones deseables.

Responsabilidades

• Liderar las actividades relacionadas con la planificación, diseño y desarrollo de middleware.
• Soporte de producción y resolución de problemas en proyectos.

Conocimientos

IBM WMQ

Comunicación en inglés

Solución creativa de problemas

Trabajo en equipo

Linux

Scripting (bash)

Descripción del empleo

Job Description

Role Summary:

The Hybrid Integration Platform (HIP) Specialist role is responsible for leading activities related to middleware planning, design, and development. This role develops and maintains specialist knowledge of middleware concepts, architectures, software, and facilities. They analyze requirements and evaluate potential solutions, installing and commissioning selected products. HIP Specialists automate manual activities by providing self-service solutions to developers following DevOps best practices, maintaining all HSBC security standards, and interacting with vendors and the global engineering team. HIP Specialists also provide troubleshooting in production support, such as in projects, identifying root causes, and participating proactively.

Principal Accountabilities:

• Proven experience with IBM WMQ, primarily over Mainframe.
• Implementing, maintaining, and supporting IBM Messaging architectures; making technical decisions for WebSphere MQ; collaborating with application and infrastructure teams to ensure the health of production and non-production environments; supporting new implementations.
• Knowledge of z/OS basics (TSO, JCL, JES2, CICS, & DB2).

Major Challenges:

• Solving complex problems with strong technical skills.
• Effective teamwork, communication, and coordination with multiple teams locally and globally.
• Working under pressure to meet business requirements.
• Meeting tight deadlines.
• Communicating effectively in English with local and global teams.

Requirements:

• Partial work from office and home.
• Availability to work on weekends and nights as necessary for maintenance windows and incident resolution.
• Responsible for product support, designing, and implementing new architectures and business projects.

Experience:

• Proven experience with the technologies mentioned.
• Experience in design, implementation, and maintenance of these technologies.
• Security control implementations for WMQ.
• Participation in complex WebSphere MQ projects.
• TLS certificate implementation, configuration, and security.
• Basic knowledge of telecom implementations: Network Load Balancer, Firewalls, DMZ.
• English language skills.
• Experience in administration, availability, and monitoring.
• Performance tuning.
• Problem determination.
• Intermediate knowledge of Linux, scripting (bash), and z/OS basics.

Capabilities:

• Adaptability
• Communication skills in Spanish and English
• Creative problem-solving
• Dependability
• Strong work ethic
• Teamwork

At HSBC, we value dignity, respect, and an inclusive culture that promotes equal opportunity. Our values include valuing differences, moving forward together, taking responsibility, exercising good judgment, doing the right thing, and making things happen.

We are committed to gender equality, ongoing training, and protecting labor and social rights. Our paid leave policies are among the best in Mexico, supporting work-life balance and well-being.

Join our team and experience what it's like to work with us!