Senior Site Reliability Engineer, Datastores

Cisco Systems, Inc.; Ciudad de México; Presencial; USD 60,000 - 110,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Senior Site Reliability Engineer, focusing on mission-critical datastores like ElasticSearch and MongoDB. This role involves optimizing infrastructure performance and availability, ensuring scalable solutions for high data volumes. Collaborate with software engineers to enhance automation and support 24x7 incident response. Be part of a dynamic team that values innovation and reliability, contributing to a platform that empowers organizations to deliver flawless digital experiences. If you're passionate about infrastructure and want to make a significant impact, this opportunity is for you.

Servicios

Comprehensive health insurance

Retirement plans

Paid holidays

Vacation

Sick leave

Formación

• Experience designing scalable datastore solutions.
• Proficiency in Python or Go for high-quality coding.
• Strong Infrastructure as Code skills with Terraform and Kubernetes.

Responsabilidades

• Collaborate to optimize datastore infrastructure availability and performance.
• Support mission-critical services focusing on automation.
• Design and maintain resilient datastores for multi-region scaling.

Conocimientos

Python

Go

Infrastructure as Code

Terraform

Kubernetes

AWS

Unix/Linux systems

MySQL

MongoDB

DynamoDB

Descripción del empleo

Senior Site Reliability Engineer, Datastores

Location: Area of Interest

Job Type: Professional

Category: Software Development

Job Id: 1433196

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

The Datastores team focuses on our platform’s mission-critical datastores such as ElasticSearch, Kafka, MongoDB, and MySQL. The team manages all aspects of these datastores, including availability, performance, change management, capacity planning, monitoring, and emergency response. As a Site Reliability Engineer, you will help maintain our core datastore services, ensuring a scalable infrastructure capable of handling high data volumes daily.

We seek talented engineers with a background in software or operations, experienced in designing, analyzing, and troubleshooting large-scale, highly available datastore systems. Collaboration with application development teams to ensure infrastructure reliability and performance is essential.

What You'll Do

• Collaborate with software engineers to optimize the availability, latency, and performance of datastore infrastructure and services.
• Support mission-critical services focusing on automation, availability, and performance.
• Design and maintain elastic, resilient datastores supporting multi-region scaling.
• Build automation to enable effortless scaling and self-service capabilities.
• Contribute to and improve our 24x7 incident response and on-call rotation.

Required Qualifications

• Experience designing and implementing scalable datastore solutions.
• Proficiency in high-quality coding in Python, Go, or similar languages.
• Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.
• Knowledge of cloud services, preferably AWS, and their application.
• Understanding of Unix/Linux systems, kernels, libraries, file systems, and protocols.
• Excellent communication and documentation skills.
• Experience managing performant, highly available databases such as MySQL, MongoDB, DynamoDB, and/or Apache Druid.

Additional Information

Details about salary ranges, benefits, and time off policies in the U.S. and Canada are provided. Compensation varies based on location, experience, and other factors. Employees have access to comprehensive health insurance, retirement plans, paid holidays, vacation, sick leave, and additional benefits. Sales roles may include incentive pay based on performance.

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