Senior Service Delivery Consultant – Configuration Deployment Service

SimCorp; Ciudad de México; Híbrido; MXN 500.000 - 800.000; Jornada completa

Descripción de la vacante

SimCorp in Mexico City is seeking a motivated IT consultant to support the Configuration Deployment Service (CDS) within our global SaaS Operations team. You will work remotely with clients and cross-located teams to promote configurations from source to target environments through automated procedures.

You should be comfortable in a fast-paced, service-minded IT role, with interest in financial services and a willingness to learn.

Formación

• Master in Computer Science, Natural Science, Economics or similar qualification.
• Experience configuring and deploying components of complex standard software applications in the financial sector or financial services industry.
• Technical affinity and eagerness to learn new technical content.
• Have worked in a Windows Server environment and may have had first touchpoints with cloud technology.
• Interest in investment industry processes and willingness to expand.
• Service-minded and able to work in ITIL framework.
• Enjoy fast-paced environments with a strong impact on results and solutions.
• Fluent in English (oral and written).

Responsabilidades

• Supporting CDS team to be efficient and accountable for service delivery across different time zones
• Engaging in configuration deployments and contributing to service deliveries and client meetings
• Planning and preparation of deployment windows together with the client and the team
• Creating configuration packages based on client definition and follow up on deployments
• Documentation and reporting in line with the defined service procedures
• Collaborating with the Service Owners and client stakeholders
• Advise on process improvements based on lessons learned from daily operation
• Play an active part in our global Configuration Deployment Service network

Conocimientos

Fluent English

Windows Server

Cloud basics

ITIL awareness

Educación

Master in Computer Science, Natural Science, Economics or similar qualification

Herramientas

Windows Server

Cloud technology

ITIL

Descripción del empleo

WHAT MAKES US, US:

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT FOR US:

At SimCorp, we help some of the biggest financial institutions streamline their investments, accounting, and operations. CurrentlySimCorpis transforming the way we deliver services to our clients. We are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. You will work in our global SaaS Operation delivery unit consisting of various cross-located teams. The CDS tTeam delivers high quality servicestowardsour clients by supporting different deployment scenarios for ourcloud environments, in which configuration is promoted from source to target environment in a highly automated procedure. You will support clients and our service team remotely from our offices and have direct client contact. You willparticipatein deployment meetings with the client and work closely with the clients and our CDS experts inSimCorpglobally to provide effective solutions for our clients

WHAT YOU WILL BE RESPONSIBLE FOR:

• Supporting our CDS team to be efficient and accountable for service delivery across different time zones
• Engaging in configuration deployments and contributing to service deliveries and client meetings
• Planning and preparation of deployment windows together with the client and the team
• Creating configuration packages based on client definition and follow up on deployments
• Documentation and reporting in line with the defined service procedures
• Collaborating with the Service Owners and client stakeholders
• Advise on process improvements based on lessons learned from daily operation
• Play an active part in our global Configuration Deployment Service network

WHAT WE VALUE:

• Master in Computer Science, Natural Science,Economicsor similarqualification
• You have some experience with configuring and deploying components of complex standard software applications in the financial sector or financial services industry
• You have a technical affinity, you are eager to engage and learn new technical content
• You have already worked in a Windows Server environment and may have had first touchpoints with cloud technology
• You are interested in or have already basic knowledge about processes in the investment industry and an interestto expandthis
• You are Service-minded and have a positive mindset, you are experienced to work in ITIL framework
• You enjoy working in a fast-paced environment and having a considerable impact on the results and solutions
• Proficient analytical skills and a solution and result oriented attitude
• Youare able toprioritize tasks to ensure that deadlines are met
• You are fluent in English (oral and written)

BENEFITS:

• Attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work & private life balance.
• We also practice a tailored approach to professional development to support the direction you want to take.

To uphold fairness and equal opportunities for all applicants

Li-hybrid SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

Discover more about our culture, recruitment process, and commitment to promoting meaningful work