Senior Salesforce Tech Lead — Remote (Mexico)

Pyramid Consulting, Inc; Región Centro; Hybrid; MXN 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA seeks a Sr. Salesforce Technical Lead in Mexico to design, develop, test, and deploy complex Salesforce solutions. You will mentor junior developers and lead cross-functional teams, aligning platforms with business requirements.

The role focuses on Service Cloud Voice, Salesforce architecture, and continuous improvement across deployments. Remote Mexico position with responsibility for staying current on Salesforce releases and best practices, and leading technical strategy and

Qualifications

• 8–10+ years as Salesforce Developer in Salesforce ecosystem (Sales Cloud, Service Cloud).
• 5+ years in Salesforce Service Cloud Voice and Amazon Connect ecosystem (AI, telephony, DevOps).
• Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce architecture.

Responsibilities

• Design, code, test and deploy Salesforce applications.
• Extend Salesforce capabilities with integrations and custom apps.
• Manage user roles, permissions, profiles, flows and declarative automation.

Skills

Apex

Visualforce

Lightning Web Components

Salesforce Architecture

Sales Cloud

Service Cloud

Salesforce Certifications

Databricks

Jira

Agile methodologies

Problem solving

Tools

Databricks

Jira

Job description

NTT DATA seeks a Sr. Salesforce Technical Lead in Mexico to design, develop, test, and deploy complex Salesforce solutions. You will mentor junior developers and lead cross-functional teams, aligning platforms with business requirements.

The role focuses on Service Cloud Voice, Salesforce architecture, and continuous improvement across deployments. Remote Mexico position with responsibility for staying current on Salesforce releases and best practices, and leading technical strategy and