Senior Salesforce Developer

Pyramid Consulting, Inc; Región Centro; Hybrid; MXN 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA seeks a Sr. Salesforce Technical Lead in Mexico to design, develop, test, and deploy complex Salesforce solutions. You will mentor junior developers and lead cross-functional teams, aligning platforms with business requirements.

The role focuses on Service Cloud Voice, Salesforce architecture, and continuous improvement across deployments. Remote Mexico position with responsibility for staying current on Salesforce releases and best practices, and leading technical strategy and

Qualifications

• 8–10+ years as Salesforce Developer in Salesforce ecosystem (Sales Cloud, Service Cloud).
• 5+ years in Salesforce Service Cloud Voice and Amazon Connect ecosystem (AI, telephony, DevOps).
• Proficient in Apex, Visualforce, Lightning Web Components, and Salesforce architecture.

Responsibilities

• Design, code, test and deploy Salesforce applications.
• Extend Salesforce capabilities with integrations and custom apps.
• Manage user roles, permissions, profiles, flows and declarative automation.

Skills

Apex

Visualforce

Lightning Web Components

Salesforce Architecture

Sales Cloud

Service Cloud

Salesforce Certifications

Databricks

Jira

Agile methodologies

Problem solving

Tools

Databricks

Jira

Job description

Location: Mexico (Preferred in Guadalajara)

Work Model: Remote

Salesforce Senior Developer NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization. We are currently seeking a Sr. Salesforce Technical Lead to join our team in Mexico.

Responsibilities:

Design, Coding/Programming , develop, test and deploy custom applications using Salesforce Extend Salesforce capabilities to support various business functions, including custom applications and integrations. Management of user roles, permissions, profiles, flows, validation rules, and declarative automation. Leverage of Salesforce AI tools to automate administrative workflows and improve operational efficiency. Work closely with cross-functional teams to understand requirements and implement solutions. Document technical specifications and maintain updated system documentation Collaborate with cross-functional teams to identify and prioritize business requirements and ensure successful implementation of Salesforce solutions Provide technical leadership and mentorship to junior developers Contribute to the development of best practices for Salesforce development Experience in Databricks Participate in code reviews and ensure adherence to coding and quality standards Manage the deployment, release process for Salesforce applications and integrated components , including sandbox and production deployments Stay current with Salesforce releases, features, and best practices, and make recommendations for adoption where appropriate Researching and Addressing technical issues, ensuring the platform's stability and performance.

Qualifications:

Minimum of 8-10+ years experience as a Salesforce Developer in Salesforce ecosystem (e.g., Sales Cloud, Service Cloud).

5+ years of experience in Salesforce Service Cloud Voice and Amazon Connect i.e. Salesforce and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers).

Proficient in Apex, Visualforce, and Lightning Web Components Strong understanding of Salesforce architecture and best practices.

Experience with integrating Salesforce with other systems.

Experience with Agile development methodologies and tools i.e. Jira Ability to design and implement complex data models.

Excellent problem-solving and analytical skills.

Must have Salesforce Certified Platform Developer I and II, Certified Sales Cloud and Service Cloud and/or Architect certifications