Senior Salesforce Administrator — Cloud, Data & Automation

Brillio; Región Centro; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Brillio is seeking an experienced Salesforce Administrator to support and optimize the Salesforce ecosystem for a leading Banking and Financial Services organization. The role covers day-to-day admin, user support, data management, security, reporting, and deployment coordination.

The ideal candidate has 5+ years of Salesforce Administration, strong expertise in Sales Cloud and Service Cloud, and hands-on Lightning Experience with Flows, validation rules, and dashboards.

Formación

• 5+ years of Salesforce Administration experience.
• Strong expertise in Sales Cloud and Service Cloud.
• Hands-on experience with Salesforce Lightning Experience.
• Proficiency in Flows, Process Automation, Validation Rules, and Approval Processes.
• Experience with Data Loader and data migration activities.
• Understanding of Salesforce release management and deployment processes.
• Excellent troubleshooting and stakeholder management skills.

Responsabilidades

• Administer and maintain Salesforce environments, including Sales Cloud, Service Cloud, and related applications.
• Configure and manage users, roles, profiles, permission sets, sharing rules, and security settings.
• Create and maintain workflows, approval processes, validation rules, flows, and automation solutions.
• Design and develop dashboards, reports, and analytics to support business and operational decision-making.
• Perform data management activities, including imports, exports, cleansing, deduplication, and data quality monitoring. Support release management, testing, and deployment activities.
• Troubleshoot system issues and provide timely resolution to business users. Collaborate with business stakeholders to gather requirements and translate them into Salesforce solutions. Ensure compliance with financial industry security, audit, and regulatory requirements. Maintain documentation for configurations, processes, and system changes. Provide guidance and training to end users on Salesforce functionality and best practices.

Conocimientos

Salesforce Admin

Sales Cloud

Service Cloud

Lightning

Flows Automation

Reports Dashboards

Data Security

Stakeholder Mgmt

Herramientas

Data Loader

Change Sets

Descripción del empleo

Brillio is seeking an experienced Salesforce Administrator to support and optimize the Salesforce ecosystem for a leading Banking and Financial Services organization. The role covers day-to-day admin, user support, data management, security, reporting, and deployment coordination.

The ideal candidate has 5+ years of Salesforce Administration, strong expertise in Sales Cloud and Service Cloud, and hands-on Lightning Experience with Flows, validation rules, and dashboards.