Senior Salesforce Administrator

Saltu Staffing; Ciudad de México; Híbrido; MXN 1.191.000 - 1.872.000; Jornada completa

Descripción de la vacante

Saltu Staffing is seeking a Senior Salesforce Administrator for a remote-first role supporting Latin America, with monthly on-site presence in Mexico City. Own and evolve a high-volume Salesforce environment, with emphasis on Revenue Cloud (RCA) and CPQ, translating needs into declarative solutions while keeping the platform secure and performant.

Work with Sales, Finance, Support, and IT to drive CRM enhancements, pilot AI features like Agentforce and AI voice agents, and manage data

Formación

• 6–8 years of hands-on Salesforce Administration experience.
• Proficiency in Salesforce RCA and CPQ configuration, quoting processes, and customization.
• Strong Flow Builder, formulas, validation rules, and declarative automation tools.
• Ability to read, interpret, and translate business requirements into Salesforce configurations.
• Excellent written and verbal English.

Responsabilidades

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity.
• Build and optimize Salesforce Flows, validation rules, formulas, and approval processes.
• Manage and configure Salesforce RCA/CPQ, including product bundles, pricing rules, quote templates, and guided selling.
• Collaborate with support and operations teams in a high-volume environment.
• Evaluate, pilot, and support AI-driven Salesforce capabilities, including Agentforce and AI voice agents.
• Translate business requirements into technical Salesforce configurations.
• Work with cross-functional teams to support CRM processes and enhancements.
• Conduct impact analysis for new features and integrations.
• Support data migrations, imports, and exports using Data Loader.
• Support system integration initiatives, including testing and user adoption.
• Monitor system performance and address issues proactively.
• Document configurations, customizations, and processes.

Conocimientos

Salesforce Administration

RCA configuration

CPQ configuration

Flow Builder

Formulas

Validation rules

Declarative automation

Data Loader

Workbench

English communication

Herramientas

Data Loader

Workbench

Descripción del empleo

Experience Level: 6–8 years (2 openings)

Location: Remote (Mexico / Latin America) with monthly onsite presence in Mexico City

Employment Type: Contract-to-hire (6–12 months, then conversion); direct hire considered

Language: Fluent English (written and verbal) required; Spanish

About the Role

Our client, a global technology company serving a consumer base of more than 100 million customers, is seeking a Senior Salesforce Administrator to own and evolve a business-critical Salesforce environment, with a strong emphasis on Revenue Cloud (RCA) and CPQ. This is one of the client's two most critical hires for its new Latin America team. You will translate needs from Sales, Finance, Support, and IT into well-designed declarative solutions, keep the platform performant and secure in a high-volume operating environment, and help shape how the organization adopts AI capabilities such as Agentforce and AI voice agents.

Location & Work Arrangement

This is a remote-first position open to candidates based in Mexico or elsewhere in Latin America. Candidates must be able to work onsite in Mexico City at least once per month, and to attend quarterly in-person team events there. Candidates based in Mexico (Mexico City preferred) are prioritized for roles on the full-time conversion track; candidates elsewhere in Latin America are welcome for contract engagements. Legal authorization to work in the country of residence is required.

Engagement Model

The client is building a long-term Latin America engineering and applications presence, and these roles are foundational hires for that team. The preferred structure is contract-to-hire: an initial contract engagement of six to twelve months, followed by conversion to a permanent role for successful contributors. Direct full-time placement and longer-term independent contractor arrangements can be considered case by case. Compensation is competitive and based on seniority and skill set. Funding and headcount are approved, and start dates are immediate for candidates who are ready.

You will work day to day with US-based stakeholders and distributed teams in multiple regions, so fluent professional English and meaningful overlap with US business hours are required.

Key Responsibilities

• Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and data integrity.
• Build and optimize Salesforce Flows, validation rules, formulas, and approval processes.
• Manage and configure Salesforce RCA/CPQ, including product bundles, pricing rules, quote templates, and guided selling.
• Partner with support and operations teams in a high-pressure, high-volume environment, treating internal users as customers and keeping business-critical processes running smoothly.
• Evaluate, pilot, and support AI-driven Salesforce capabilities, including Agentforce and AI voice agents, as the organization adopts them.
• Translate business requirements into technical solutions using platform best practices.
• Work with cross-functional teams (Sales, Finance, IT, etc.) to support CRM processes and enhancements.
• Conduct impact analysis for new features and integrations.
• Support data migrations, imports, and exports using tools such as Data Loader.
• Support system integration initiatives, including testing and user adoption.
• Monitor system performance and proactively address issues or inefficiencies.
• Document configurations, customizations, and processes.

Required Qualifications

• 6–8 years of hands-on Salesforce Administration experience.
• Proficiency in Salesforce RCA and CPQ configuration, quoting processes, and customizations.
• Demonstrated collaborative, service-oriented mindset; comfortable supporting a large, fast-moving operation where platform issues have immediate business impact.
• Strong experience with Flow Builder, formulas, validation rules, and declarative automation tools.
• Ability to read, interpret, and translate business requirements into Salesforce configurations.
• Excellent understanding of Salesforce best practices and platform limitations.
• Familiarity with standard and custom objects, the Salesforce security model, and reporting.
• Experience with Data Loader, Workbench, and other Salesforce tools.
• Excellent written and verbal communication skills in English.

Nice to Have

• Hands-on exposure to Agentforce and/or AI voice agents (strong plus).
• Revenue Cloud Advanced and CPQ certifications.
• Experience administering Salesforce for a large-scale B2C or subscription business.

What We Look For

You bring strong attention to detail and organizational skills, are self-driven, and manage your time effectively while working independently. You are comfortable in a remote, collaborative, cross-cultural environment.