Senior RevOps Processes Specialist

Deepstreamtech; México; A distancia; MXN 1,305,000 - 1,680,000; Jornada completa

Descripción de la vacante

A prominent technology firm in Mexico seeks a Senior RevOps Process Specialist to enhance sales processes and streamline operations. The ideal candidate will have extensive experience in operations and expertise in collaboration with technical teams to implement scalable solutions. This role emphasizes process adoption, documentation, and continuous improvement strategies.

Formación

• Extensive experience in operations, with a preference for business, revenue, or sales operations.
• Proven ability to collaborate with technical teams to design scalable processes.
• Advanced experience in root-cause analysis.

Responsabilidades

• Lead sales process improvements and streamline operations.
• Collaborate with cross-functional teams to enhance efficiency.
• Ensure the smooth implementation of new processes.

Conocimientos

Process design

Problem solving

Project management

Data-driven mindset

Collaboration with technical teams

Root-cause analysis

Organizational skills

Educación

BSc/MSc degree in Management or Business

Herramientas

Salesforce

HubSpot

LeanData

Zapier

Camunda

Descripción del empleo

Requirements

• If you thrive in fast-paced environments, have a keen eye for process design, and love solving complex problems, we’d love to hear from you!
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• Extensive experience and deep expertise in operations, with a preference for business, revenue, or sales operations
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• Proven ability to collaborate with technical teams to design scalable processes within Salesforce, HubSpot, and other systems
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• Experience utilizing tools such as LeanData, Zapier, Camunda, or similar to streamline and optimize processes
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• BSc/MSc degree in Management, Business or a similar
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• Excellent problem solving, project management, interpersonal and organisational skills
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• Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure
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• Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
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• Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
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• Advanced experience in root-cause analysis
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• Deep SFDC expertise and knowledge of enterprise SaaS tools
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• You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable
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• Data-driven and continuous improvement mindset (system thinker)
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• Previous experience with Business Process Methodologies (BPM) (preferred)

What the job involves

• We're looking for a Senior RevOps Process Specialist to lead sales process improvements, streamline operations, and implement scalable solutions
,
• In this role, you'll collaborate with cross-functional teams and apply Business Process Methodologies to enhance efficiency
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• Lead initiatives dedicated to sales process improvement and architectural simplification in alignment with GTM strategy
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• Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
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• Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth
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• Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions
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• Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
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• Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally
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• Monitor process adoption, data compliance, and governance
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• Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
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• Maintain data integrity within customer records in Salesforce and other systems
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• Develop best practices to align sales data quality with company initiatives
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• You'll report to: Manager, Revenue Operations Processes & Policies