Senior Regional Director of Operations-Mexico City

Hilton Garden Inn, Tyler TX; Ciudad de México; Presencial; USD 70,000 - 100,000; Jornada completa

Descripción de la vacante

A leading hospitality company, Hotel Equities, seeks a Senior Regional Director of Operations based in Mexico City. This role involves overseeing multi-unit operations to ensure guest, associate, and owner satisfaction, while demonstrating exceptional leadership in operational excellence. The ideal candidate will be bilingual, with substantial experience in regional management and financial oversight.

Servicios

Quarterly Bonus

Vacation

Cell Phone Allowance

Paid Holidays

Discount programs for shopping, travel, tickets, and more.

Formación

• Must reside in Mexico City.
• Fluent in English and Spanish, both oral and written.
• Proven experience in multi-unit management.

Responsabilidades

• Oversee financial aspects and ensure operational excellence across multiple hotels.
• Act as a liaison among departments and lead management teams.
• Develop and implement procedures to improve business operations.

Conocimientos

Leadership

Interpersonal skills

Communication

Critical thinking

Descripción del empleo

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Senior Regional Director of Operations to be based in Mexico!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources for our "best-in-class" hotels!

The Senior Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the Senior RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:

• Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx,Forecasting, andBudgeting.
• Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
• Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
• Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
• Acts as a role model and provides guidance on company culture.
• Selects, develops, manages, and leads management team members.
• Guides,develops, proceduresand implements policies, procedures and systems to improve business operations.
• Provides leadership relative to all annual plans.

TO BE CONSIDERED FOR THIS ROLE THE MINIMUM REQUIREMENTS ARE AS FOLLOWS:

• MUST RESIDE IN Mexico City
• Must be able to travel extensively.
• English and Spanish both oral and written proficiency.
• Previous Regional Director of Operations or multi-unit leadership.
• Marriott/ IHG and/or Hilton experiencepreferred.
• Full service, Select Service experience.
• Financial and P&L crafting and ownership required.
• Ability to lead others, to delegate and multi-task, and to manage others virtually
• Strong interpersonal and communication skills (oral and written)
• Leadership skillsincludingcoaching, mentoring, feedback and training
• Effective communicator
• Critical thinker and decision maker
• Demonstrated ability to process new information quickly and respond aptly to change.

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our CALA-based headquarters throughout all our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Quarterly Bonus
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets, and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Senior Regional Director of Operations may be asked to perform.