Senior Regional Director of Operations-Mexico City

Hotel Equities; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

Una destacada empresa de gestión hotelera busca un Senior Regional Director of Operations en Ciudad de México. Este liderazgo requiere una sólida experiencia en múltiples unidades hoteleras y habilidades de comunicación efectivas. Se ofrece un entorno dinámico que fomenta la cultura de excelencia y proporciona apoyo continuo a los gerentes generales.

Servicios

Bono trimestral

Vacaciones

Asignación para teléfono móvil

Días festivos pagados

Programas de descuentos

Acceso al equipo de talento para el crecimiento profesional

Formación

• Experiencia previa como Director Regional de Operaciones o liderazgo en múltiples unidades.
• Dominio de inglés y español, tanto oral como escrito.
• Capacidad para liderar y gestionar equipos de forma virtual.

Responsabilidades

• Supervisión de todos los aspectos financieros de cada hotel.
• Garantizar la excelencia operativa y el cumplimiento de las normas de la marca.
• Actuar como enlace entre el gerente del hotel y los entrenadores de disciplina.

Conocimientos

Comunicación efectiva

Liderazgo

Pensador crítico

Habilidades interpersonales

Descripción del empleo

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Senior Regional Director of Operations to be based in Mexico!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources for our "best-in-class" hotels!

The Senior Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the Senior RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:

• Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx,Forecasting, andBudgeting.
• Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
• Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
• Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
• Acts as a role model and provides guidance on company culture.
• Selects, develops, manages, and leads management team members.
• Guides,develops, proceduresand implements policies, procedures and systems to improve business operations.
• Provides leadership relative to all annual plans.

TO BE CONSIDERED FOR THIS ROLE THE MINIMUM REQUIREMENTS ARE AS FOLLOWS:

• MUST RESIDE IN Mexico City
• Must be able to travel extensively.
• English and Spanish both oral and written proficiency.
• Previous Regional Director of Operations or multi-unit leadership.
• Marriott/ IHG and/or Hilton experiencepreferred.
• Full service, Select Service experience.
• Financial and P&L crafting and ownership required.
• Ability to lead others, to delegate and multi-task, and to manage others virtually
• Strong interpersonal and communication skills (oral and written)
• Leadership skillsincludingcoaching, mentoring, feedback and training
• Effective communicator
• Critical thinker and decision maker
• Demonstrated ability to process new information quickly and respond aptly to change.

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our CALA-based headquarters throughout all our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Quarterly Bonus
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets, and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Senior Regional Director of Operations may be asked to perform.