Senior Regional Director of Operations-Mexico City

Delta Hotel Columbia, SC; Ciudad de México; Presencial; USD 90,000 - 120,000; Jornada completa

Descripción de la vacante

Hotel Equities seeks a Senior Regional Director of Operations in Mexico City to lead hotel portfolios, ensuring guest and associate satisfaction while supporting General Managers. Ideal candidates must possess substantial leadership experience, bilingual communication skills, and financial acumen. The role emphasizes operational excellence and multi-unit management.

Servicios

Quarterly Bonus

Vacation

Cell Phone Allowance

Paid Holidays

Discount programs for shopping, travel, tickets, and more.

Formación

• English and Spanish proficiency required.
• Must have extensive travel capacity.
• Experience in full service and select service environments.

Responsabilidades

• Oversee financial aspects of hotel portfolio including P&L.
• Ensure operational excellence and brand compliance.
• Select and develop management team members.

Conocimientos

Leadership

Interpersonal Skills

Communication

Critical Thinking

Educación

Previous Regional Director of Operations experience

Descripción del empleo

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Senior Regional Director of Operations to be based in Mexico!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources for our "best-in-class" hotels!

The Senior Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the Senior RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:

• Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx,Forecasting, andBudgeting.
• Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
• Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
• Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
• Acts as a role model and provides guidance on company culture.
• Selects, develops, manages, and leads management team members.
• Guides,develops, proceduresand implements policies, procedures and systems to improve business operations.
• Provides leadership relative to all annual plans.

TO BE CONSIDERED FOR THIS ROLE THE MINIMUM REQUIREMENTS ARE AS FOLLOWS:

• MUST RESIDE IN Mexico City
• Must be able to travel extensively.
• English and Spanish both oral and written proficiency.
• Previous Regional Director of Operations or multi-unit leadership.
• Marriott/ IHG and/or Hilton experiencepreferred.
• Full service, Select Service experience.
• Financial and P&L crafting and ownership required.
• Ability to lead others, to delegate and multi-task, and to manage others virtually
• Strong interpersonal and communication skills (oral and written)
• Leadership skillsincludingcoaching, mentoring, feedback and training
• Effective communicator
• Critical thinker and decision maker
• Demonstrated ability to process new information quickly and respond aptly to change.

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our CALA-based headquarters throughout all our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Quarterly Bonus
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets, and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Senior Regional Director of Operations may be asked to perform.