Senior Quality Engineer - Refrigeration

Franke LLC; Agua Señora; On-site; MXN 450,000 - 650,000; Full time

Job summary

Franke LLC is seeking a Senior Quality Engineer to lead quality assurance for refrigeration products and systems. You will drive continuous improvement, manage audits, and collaborate with Engineering, Manufacturing and Supply Chain in a fast-paced manufacturing environment.

The role requires a Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering, 5+ years of quality engineering experience in refrigeration, and fluency in English and Spanish.

Qualifications

• Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering.
• Minimum 5 years of Quality Engineering in refrigeration products or systems.
• Proficient in APQP, FMEA, SPC, MSA, PPAP, and 8D problem solving.
• Hands-on experience in a manufacturing environment.
• Fluent in English and Spanish (written and spoken).
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work across cross-functional, multicultural teams.

Responsibilities

• Lead quality planning, assurance, and control across refrigeration products and processes.
• Establish and improve quality management systems per ISO and customer requirements.
• Drive NPI quality activities including APQP, PFMEA, Control Plans, and PPAP.
• Lead root cause analysis and corrective/preventive actions (8D, 5 Whys, Ishikawa).
• Serve as primary quality interface with customers and suppliers; manage audits and claims.
• Analyze quality data and KPIs to identify trends and drive improvements.
• Coordinate audits with internal, customers, and third parties; ensure timely closure.
• Partner with Engineering, Manufacturing, Supply Chain, and Operations to elevate quality.
• Coach and develop junior quality engineers and technicians.
• Ensure compliance with safety, environmental, and regulatory requirements for refrigeration systems.

Skills

Quality engineering

APQP

FMEA

PPAP

8D problem solving

Cross-functional teamwork

Education

Bachelor's degree in Mechanical/Industrial/Electrical Engineering

Tools

APQP

FMEA

SPC

MSA

PPAP

8D

Job description

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We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

The Senior Quality Engineer leads quality assurance activities for refrigeration products and systems, ensuring conformance to internal standards, customer requirements, and applicable regulatory requirements. This role is central to driving continuous improvement, resolving complex quality issues, and fostering cross-functional collaboration within a fast-paced manufacturing environment.

• Lead quality planning, assurance, and control activities across refrigeration products and manufacturing processes
• Establish, maintain, and improve quality management systems in accordance with ISO standards and customer-specific requirements
• Drive new product introduction (NPI) quality activities including APQP, PFMEA, Control Plans, and PPAP
• Lead root cause analysis and corrective/preventive action processes using structured methodologies (8D, 5 Whys, Ishikawa)
• Serve as the primary quality interface with customers and suppliers — managing audits, claims, and issue resolution
• Analyze quality data and KPIs to identify trends and lead targeted continuous improvement initiatives
• Coordinate and support internal, customer, and third-party audits; ensure findings are closed effectively and on time
• Partner with Engineering, Manufacturing, Supply Chain, and Operations to elevate product and process quality
• Coach and develop junior quality engineers and technicians
• Ensure compliance with safety, environmental, and regulatory requirements applicable to refrigeration systems

Requirements

Required Qualifications

• Bachelor’s degree in Mechanical, Industrial, Electrical Engineering, or a related field.
• Minimum 5 years of Quality Engineering experience specifically within refrigeration products or systems.
• Demonstrated proficiency in core quality tools: APQP, FMEA, SPC, MSA, PPAP, and 8D.
• Hands-on experience in a manufacturing environment.
• Full professional fluency in English and Spanish (written and spoken).
• Strong analytical, problem-solving, and decision-making capabilities.
• Proven ability to work across cross-functional and multicultural teams.

Preferred Qualifications

• Experience supporting international customers and global supply chains.
• Familiarity with refrigeration-specific regulations, standards, and compliance requirements.
• Six Sigma Green Belt or Black Belt certification (or equivalent).
• Experience in a formal mentoring or team lead capacity.

What we offer you

We offer a comprehensive compensation package, including salary, benefits, and career development opportunities.