Senior Quality Engineer

Gentherm Inc; Ciudad Acuña, Celaya, Monterrey; On-site; MXN 420,000 - 660,000; Full time

Job summary

Gentherm Inc., líder global en gestión térmica y tecnologías de confort, busca un Ingeniero de Calidad Senior en México para supervisar el proceso de calidad desde las etapas tempranas de lanzamiento y garantizar la conformidad con los requisitos del cliente.

La posición dirige a ingenieros de calidad, coordina PPAP, gestiona quejas de clientes y mantiene documentación y acciones correctivas/preventivas, asegurando mejoras continuas en productos y procesos.

Qualifications

• Titulación en Ingeniería.
• 4 a 5 años de experiencia en la industria automotriz, enfocada en sistemas de calidad.
• Conocimientos de ISO 9000 e IATF 16949.
• Conocimiento de resolución de problemas.
• Conocimientos de herramientas estadísticas.

Responsibilities

• Coordinar las actividades del PPAP para asegurar tiempos de respuesta y requisitos del cliente.
• Gestionar el manejo de quejas del cliente usando metodologías de resolución de problemas.
• Gestionar servicio al cliente respecto a la calidad del producto.
• Mantener actualizadas las bases de datos sobre acciones correctivas y preventivas.
• Coordinar actividades de planificación de calidad.
• Definir y mantener procedimientos de calidad del producto documentados.
• Identificar recursos y procesos necesarios para cumplir la calidad.
• Desarrollar y conservar la documentación del PPAP y muestras representativas.
• Definir técnicas de muestreo y medición y planes de muestreo.
• Aplicar acciones correctivas y preventivas conforme a procedimientos.
• Cumplir con los requisitos del sistema de calidad.

Skills

Problem Solving

Leadership

Oral and Written Communication

English Advanced

Education

Degree in Engineering

Tools

ISO 9000

IATF 16949

APQP

PPAP

SPC

MSA

FMEA

Office Suite

Job description

Senior Quality Engineer

Empresa : Gentherm Inc Tipo de empleo : Tiempo completo Mexico

Descripción del trabajo - Senior Quality Engineer

At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you.

Be part of our team where a human-centric mindset drives everything we do—from the technologies we build to the careers we support. With decades of expertise, we have pioneered advanced solutions that have become a standard expectation for consumers around the world.

The same thoughtful approach we take in developing our technologies guides how we support your career: purposeful, impactful, and tailored to you. Because when you thrive, innovation thrives.

IMPACT and OPPORTUNITY

Directly responsible, through the supervision of Quality Engineers, for the implementation of necessary systems and controls in the production process to ensure the conformity of the product and process with the client's requirements, participating from the early stages of launch with responsibility direct in the realization and submission of PPAP to clients as well as the implementation of corrective actions at any stage of the process to correct non-conformities of the product, process or system. / Responsable directo por medio de la supervision de Ingenieros de Calidad, de la implementación de sistemas y controles necesarios en el proceso de produccion para asegurar la conformidad del producto y proceso con los requerimientos del cliente , participando desde las etapas tempranas de lanzamiento con reponsabilidad directa en la realizacion y sumision de PPAP a los clientes asi como la implementacion de acciones correctivas en cualquier etapa del proceso para corregir no conformidades del producto, proceso o Sistema.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Coordinate the activities of the Production Parts Approval Process (PPAP), ensuring that quality engineers meet response times and specific customer requirements.

Manage the customer complaint handling system ensuring that quality engineers use appropriate problem-solving methodologies.

Manage Customer Service activities regarding product quality.

Keep the databases updated regarding the status of corrective and preventive actions, both internal and external.

Coordinate quality planning activities.

Establish and maintain documented product quality procedures.

Identify and acquire any controls, processes, equipment (including equipment inspection and testing), accessories, resources and skills necessary to meet the required quality.

Identify and prepare product quality records.

Manage the development and preservation of documentation related to the Production Parts Approval Process as well as representative samples of these process.

Preserve documentation of quality plans as indicated by document and data retention procedures.

Define and establish measurement techniques and sampling plans.

Define and establish reaction plans when the acceptance criterion is not met.

Identify and implement statistical verification/validation methods where applicable or as indicated by quality plans.

Document corrective and preventive actions according to documented procedures .

Apply documented procedures regarding handling customer complaints.

Participate in activities related to the Advanced Quality Planning process according to the phases that indicate involvement.

Comply and satisfy specific customer requirements.

Identify the need to use statistical techniques to control processes, products.

Update, as necessary, quality control, inspection and testing techniques, including the development of new instrumentation.

Define adequate identification and verification at appropriate stages in the realization of the product.

Apply and comply with the requirements of the quality system.

Comply with assignments from the Quality Supervisor.

Participate in the physical inventories that are organized in the company.

MINIMUM QUALIFICATIONS

Degree in Engineering

4 to 5 years’ experience in the automotive industry focusing on quality systems.

Knowledge in ISO 9000 & IATF 16949.

Knowledge of Problem Solving .

Knowledge in Statistical Tool.

Knowledge in Core Tools (APQP, PPAP, SPC. MSA y FMEA) .

Use of Office (Excel, Word, Power Point).

Leadership, organization and sense or urgency.

Oral and Written Communication.

PREFERRED QUALIFICATIONS

Language skills English Advanced

At Gentherm México, we offer more than a job — we offer a path to make a difference. With plants in Acuña, Celaya, and Monterrey, we’re strategically positioned in Mexico’s automotive industry and part of a global team shaping the future of mobility.

We value innovative, execution-driven talent and offer a safe, inclusive, and growth-focused workplace where you can develop cutting-edge automotive technologies.

Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability, or protected veteran status

Sobre la empresa

Gentherm Inc

We are the global developer and marketer of innovative thermal management technologies for a broad range of heating and cooling and temperature control applications.

Lea más sobre la empresa