Senior Project Manager - Digital Transformation Initiatives

Placements24; Toluca; Hybrid; MXN 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Remote work

Job summary

Placements24 is seeking a Senior Project Manager to lead digital transformation initiatives for a major national retail client. This fully remote role emphasizes e-commerce enhancements, CRM implementations, and data analytics, with autonomy from conception to delivery.

The ideal candidate brings 7+ years in digital project leadership, strong agile experience, and excellent communication with stakeholders across IT, marketing, sales, and operations.

Qualifications

• Bachelor's degree in Computer Science, IT, Business Administration or related field.
• 7+ years of progressive project management experience in digital transformation, e-commerce, or technology implementations.
• Strong leadership, communication, negotiation and problem-solving skills.

Responsibilities

• Lead planning, execution and delivery of digital transformation projects (e-commerce, CRM, data strategy).
• Define scope, objectives, deliverables, timelines and budget; align with business strategy.
• Manage cross-functional teams (IT, marketing, sales, operations); foster collaboration and high performance.

Job description

About the Role

Our client, a leading national retail chain with a strong presence across Toluca, State of Mexico , is seeking a highly skilled and motivated Senior Project Manager to spearhead critical digital transformation initiatives. This role is pivotal in driving innovation and modernizing our client's technological landscape, focusing on e-commerce platforms, customer relationship management (CRM) systems, and data analytics. The ideal candidate will possess a proven track record in managing complex, cross-functional digital projects, a deep understanding of agile methodologies, and exceptional stakeholder management skills. We are looking for a strategic thinker with a passion for technology and a commitment to delivering measurable business outcomes. If you are an experienced project leader looking for a challenging and rewarding opportunity to shape the digital future of a major retail player, this fully remote position is an excellent fit for you. You will have the autonomy to manage projects from conception through completion, ensuring alignment with the company's strategic goals.

Key Responsibilities

Lead the planning, execution, and successful delivery of key digital transformation projects, including e-commerce enhancements, CRM implementations, and data strategy initiatives. Define project scope, objectives, deliverables, timelines, and budget, ensuring alignment with business strategy. Manage cross-functional teams, including IT, marketing, sales, and operations, fostering collaboration and high performance. Apply agile and hybrid methodologies to manage project workflows, sprints, and backlogs effectively. Identify, assess, and mitigate project risks, developing contingency plans as needed. Develop and maintain comprehensive project documentation, including plans, status reports, and lessons learned. Facilitate clear and consistent communication with all stakeholders, including executive leadership, project teams, and external vendors. Ensure the quality and timely delivery of project outputs, meeting or exceeding client expectations. Manage vendor relationships and contract negotiations to ensure optimal service and cost-effectiveness. Drive continuous improvement in project management processes and methodologies.

Requirements

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Master’s degree is a plus. 7+ years of progressive experience in project management, with a strong focus on digital transformation, e-commerce, or technology implementation projects. Proven experience with Agile (Scrum, Kanban) and Waterfall methodologies. Demonstrated ability to manage complex projects with significant budgets and cross-functional teams. Excellent leadership, communication, negotiation, and problem-solving skills. Experience with project management software (e.g., Jira, Asana, MS Project) and collaboration tools. Strong understanding of digital technologies, including web platforms, CRM systems, cloud computing, and data analytics. Ability to work independently and effectively in a fully remote setting. Strategic thinking and a results-oriented mindset. Proficiency in English is required.

Benefits

This role offers the significant advantage of being fully remote, providing unparalleled flexibility in your work location. You will receive a competitive salary and a comprehensive benefits package, including top-tier health insurance, life insurance, and retirement savings plans. Opportunities for professional development are abundant, with support for certifications, training programs, and attending industry conferences to enhance your skills in digital project management. You will have the chance to work on impactful projects that are shaping the future of a major retail organization, directly contributing to its growth and success. Be part of a dynamic and innovative team culture that values collaboration and continuous learning. Experience a high degree of autonomy and responsibility in your role, with clear pathways for career advancement within the company. Enjoy the convenience and work-life balance that a remote position offers.