Senior Process Executive

Infosys; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global leader in digital services is seeking an HR Admin Associate to handle HR transactions and resolve administrative issues in Mexico City. The ideal candidate has a Bachelor's degree and strong communication skills in both English and Spanish. Experience with HR platforms is essential. Opportunities for career growth in a dynamic environment are offered.

Formación

• 1 year of experience in an HR Admin role or similar required.

Responsabilidades

• Process HR transactions including new hires, terminations, and payroll.
• Resolve transactional issues regarding leave administration and wage statements.
• Communicate resolutions to requestors as required.
• Maintain service level agreements.

Conocimientos

Strong communication skills in both English and Spanish

Fair knowledge of HR policies, procedures and employment laws

Results and deadline driven

Proficient in HR platforms

Educación

Graduate - BA or equivalent

Herramientas

PeopleSoft

Workday

Descripción del empleo

Job Description

Job Title: HR Admin Associate – Asociado de Administracion de RH
Location: Cuautitlán Izcalli, Edo. Mex.
Department: HR – People Services
Reports To: People Services Lead

Mandatory:

• Graduate - BA or equivalent.
• Strong communication skills in both English and Spanish.
• Fair knowledge of HR policies, procedures and employment laws
• Results and deadline driven.
• 1 year of experience in a HR Admin role or a similar.
• Proficient in HR platforms (People Soft, Workday etc).

Nice to have:

• Workday Experience.

Key responsibilities:

• Process HR transactions which may include:
  • New hires
  • Employment data changes
  • Terminations/Retirements
  • Earnings/deduction transactions
  • Pay by exception input
  • Leave and attendance transactions
  • Over time inputs
• Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines.
• Communicate resolution to requestors as required.
• Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols.
• Maintain service level agreements.

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country

Mexico

State / Region / Province

Mexico

Work Location

Mexico City

Interest Group

Infy Mexico

Domain

Human Capital Management

Skillset

Domain|Human Resource Management|Human Resources

Company

Infosys Mexico

Role Designation

232ASRPREX Senior Process Executive