Senior Network Specialist, Enterprise Cloud Services

SAP SE; Ciudad de México; Híbrido; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

SAP recherche un Senior Cloud Network Specialist pour rejoindre son équipe Cloud Enterprise. Le candidat idéal aura une forte expérience en administration réseau sur des plateformes hyperscalers et sera responsable de diriger les discussions techniques, de fournir des solutions efficaces et d'améliorer les services réseau. Ce poste implique des interactions avec des clients sur leur parcours vers l'Intelligent Enterprise, en se concentrant sur la qualité et la collaboration dans un environnement de travail hybride.

Servicios

Flexible working models

Health and well-being programs

Continuous learning opportunities

Formación

• Expérience en administration de réseaux sur des hyperscalers (AWS, Azure, GCP).
• Connaissance des architectures déployées sur des hyperscalers.
• Capacité à résoudre des problèmes liés aux services de réseau.

Responsabilidades

• Conduire des discussions techniques avec les clients et développer des feuilles de route de solutions.
• Gérer les tâches opérationnelles des services réseau et atténuer les escalades.
• Fournir des livrables réseau de haute qualité tout au long du cycle de vie du client.

Conocimientos

Network Administration

Hyperscaler Technologies

Problem Solving

Descripción del empleo

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SUMMARY

We are looking for an accomplished Senior Cloud Network Specialist who is well-versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team. You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.

THE ROLE

• As a Senior Cloud Network Specialist, you will be conducting technical and architectural discussions with customers, developing solution roadmaps. You must:
• Leverage integration approaches with various cloud solutions, business continuity [HA/DR] architecture, underlying network, storage topology on various hyperscaler (AWS, Azure, GCP) platforms.
• Own, lead, and synchronize network services related operational tasks, mitigate network-related escalations, and contribute to network services process improvements.
• Assist in network operational activities of technical system landscapes on Hyperscalers.
• Identify current Network service-related issues, define action plans, and drive resolution with the help of various Network service providers.
• Bring expertise, provide high-quality, and stable network deliverables, operations across the customer E2E lifecycle.
• Utilize high availability solutions or disaster recovery architecture, network, and virtual technologies (load balancer, virtual machine) on hyperscalers.
• Adopt a proactive, problem-solving, 'can-do' attitude with a “customer first” mindset.

WHAT YOU BRING

• Excellent network administration or support experience on any hyperscaler (AWS, MS Azure, GCP).
• Good knowledge of various architecture approaches for deployment on Hyperscalers and hands-on experience in handling at least one migration End to End from on-premises to hyperscaler, including network onboarding activities.
• Solid knowledge and demonstrable experience in customer network infrastructure-related services, with a clear overview and understanding of all network services matrix relating to people, process, and tools.
• Expertise in at least one Hyperscaler technology [Azure/AWS/GCP], with an overall understanding of onboarding and operation services in network area across all Hyperscalers.
• Collaborative, passionate about network technology, with the ability to connect the dots between customers and all types of network service providers, including architecture teams, and to deescalate network-related issues by providing network expertise.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote).
• Ability to continuously acquire new knowledge and latest technologies proactively.
• Understanding of SAP Solutions and related cloud technologies is a plus.

SAP Enterprise Cloud Services is part of the SAP Product Engineering division. It focuses on delivering managed private cloud services. To serve our customers effectively, we have technical and customer-facing roles within the unit, along with technical delivery.

Bring out your best

SAP's innovations help more than four hundred thousand customers worldwide work more efficiently and utilize business insights more effectively. Originally a leader in ERP software, SAP has evolved into a market leader in end-to-end business applications, including database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and over one hundred thousand employees globally, we are purpose-driven and future-focused, with a highly collaborative team ethic and a commitment to personal development. We connect global industries, people, and platforms, ensuring every challenge receives the right solution. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help everyone – regardless of background – feel included and perform at their best. We believe our diverse capabilities and qualities strengthen us and invest in our employees to inspire confidence and help everyone realize their full potential. We are committed to unleashing talent and creating a more equitable world.

SAP is proud to be an equal opportunity workplace and an affirmative action employer. We provide accessibility accommodations to applicants with disabilities. If you need assistance navigating our website or completing your application, please email Recruiting Operations Team: [e-mail]

EOE AA M/F/Vet/Disability:

Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, veteran status, or disability. Successful candidates may undergo background verification.

Requisition ID: 407985 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Job Segment: Cloud, ERP, Network Administrator, SAP, Network, Technology