Senior NetSuite ERP Consultant, Nonprofit AI Enablement

Oracle Corporation; Región Centro; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

Oracle Corporation’s NetSuite Advanced Customer Support (ACS) team seeks a Senior ERP Functional Consultant to support Non-Profit and public sector organizations from Guadalajara. You will drive value through process optimization, reporting improvements, and AI-enabled solutions, collaborating with cross-functional teams to deliver measurable outcomes.

The role emphasizes leadership, industry best practices, and ongoing NetSuite certifications, with a focus on fund accounting, grant management,

Qualifications

• 6+ years of relevant ERP, consulting, operations, finance, customer service, or industry domain experience.
• Strong NetSuite ERP experience; other ERP platforms may be considered.
• Graduate degree in Business Administration, Accounting, Engineering.
• Strong communication skills.
• Passion for driving customer satisfaction.
• Experience in activities involving direct client interaction.

Responsibilities

• Identify and document NetSuite value gaps using ACS methodology.
• Prioritize and remediate high-impact business process gaps.
• Advise Non-Profit customers on Fund Accounting, Grant Management, Revenue Restriction Management, Pledge Management, and Fundraising.
• Define detailed functional requirements for NetSuite configurations, automations, integrations, reporting, and data improvements.
• Collaborate with Technical Services to design, validate, and test automations and integrations.
• Assist customers adopt AI-assisted process improvements and automated reporting.
• Use AI tools to improve discovery synthesis, requirements drafting, and executive-ready documentation.
• Guide customers on responsible AI adoption including data quality and change management.
• Perform quality reviews of deliverables and pursue relevant certifications.
• Collaborate with ACS teams and follow internal processes for customer success.

Skills

NetSuite ERP experience

Communication skills

Client interaction

AI capabilities familiarity

Education

Business Administration / Accounting / Engineering degree

Tools

NetSuite

Job description

Oracle Corporation’s NetSuite Advanced Customer Support (ACS) team seeks a Senior ERP Functional Consultant to support Non-Profit and public sector organizations from Guadalajara. You will drive value through process optimization, reporting improvements, and AI-enabled solutions, collaborating with cross-functional teams to deliver measurable outcomes.

The role emphasizes leadership, industry best practices, and ongoing NetSuite certifications, with a focus on fund accounting, grant management,