Senior Microsoft 365 Engineer

Cision; Torreón; Presencial; MXN 80,000 - 120,000; Jornada completa

Descripción de la vacante

A leading company is seeking a Senior Systems Engineer to support and manage their Microsoft 365 environment. This role requires in-depth knowledge of Office 365 services and Power Platform. As part of a global IT team, you will ensure the operational health of cloud-based applications and provide innovative solutions for internal clients.

Formación

• 7+ years of experience in IT, preferably in a large environment.
• Expertise in Microsoft Office 365 services required.
• PowerShell scripting and app building experience desired.

Responsabilidades

• Manage and support the company's Microsoft 365 environment.
• Ensure system availability, integrity, and security.
• Drive continuous improvement initiatives within IT processes.

Conocimientos

Microsoft Office 365 expertise

Power Platform knowledge

PowerShell scripting

Networking knowledge (IP, DNS, SMTP)

ITIL processes knowledge

Azure AD security

Educación

Microsoft O365 Certification

Azure Certification

ITIL Certification

Descripción del empleo

The Senior Systems Engineer is a global technical & customer service role that provides L3 Microsoft 365 Suite support and participates in various technology initiatives & projects. Your duties will include managing and supporting the company’s Microsoft 365 environment, ensuring system availability, integrity, security, and support of internal end-users globally. The ideal candidate will have a deep understanding of Microsoft Office 365 services, and a strong background in Power Platform and PowerShell scripting.

You will be an integral member of a global IT team, spanning 40+ countries in nearly every part of the world. You’ll have an opportunity to work with various teams and learn about new technologies.

Essential Duties And Responsibilities

• Microsoft Office 365 technical subject matter expert, including expert-level understanding of Microsoft Power Platform, Exchange Online, Teams, SharePoint Online, Graph PowerShell scripting, Azure AD, Security, Intune, etc.
• Ensuring the operational health of the SharePoint Online environment, including security, availability, performance, interoperability, and reliability.
• Configuration and maintenance of policies, settings, and packages within the Microsoft 365 ecosystem.
• Promote innovative solutions to internal clients regarding Microsoft Productivity offerings.
• Drive continuous improvement efforts.
• Take ownership of issues through resolution or escalation.

Minimum Required Qualifications

• 7+ years of relevant experience, particularly managing a medium/large-sized environment.
• Demonstrated expert-level knowledge of the entire Microsoft Office 365 suite, especially Power Apps, Power Automate, Power BI, and Microsoft Copilot Studio.
• Building and executing PowerShell scripts and Power Apps.
• General knowledge of networking – IP, DNS, SMTP.
• Knowledge of Slack administration is preferred but not required.
• Knowledge of identity management products such as Okta.
• Working knowledge of ITIL processes.
• Microsoft O365 Certification is preferred but not required.
• Azure Certification is preferred but not required.
• ITIL Certification is preferred but not required.

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