Senior Marketplaces Manager

Emma-the-Sleep-Company; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Pet-friendly environment

Product discounts

Health insurance including dentist

25 days holidays / year

Multinational teamwork

Company events

Ownership from start

Job summary

Emma – The Sleep Company is seeking a Senior Category Manager - Americas to own the product category across Americas markets. You’ll translate global strategy into Americas execution, aligning market needs with global decision making.

You will expand our ecommerce presence, drive revenue growth, and lead a small team, coordinating with regional and global teams to launch and optimize products.

Qualifications

• Bachelor’s or Master’s degree in Marketing, Business, E‑commerce, or a related field.
• Minimum 5 years of relevant experience in E‑commerce, category management, online merchandising, digital retail, or D2C.
• Experience leading a team with at least 2 direct reports.

Responsibilities

• Expand Emma e-commerce business in Americas.
• Continuously optimize the business and develop growth initiatives.
• Research opportunities, trends, services, and brand proposition.
• Serve as account manager for marketplaces operations in Mexico.
• Streamline back-end and consumer-facing platforms with 3rd party suppliers.
• Build market position by developing and closing business relationships.
• Identify trendsetter ideas from industry research and events.
• Analyze market strategies, deal requirements, and financials for potential deals.
• Own new requests and improve organization performance.

Skills

Marketing degree

5+ years experience

Team leadership

Online growth

Analytical mindset

Cross-functional

Fast-paced environment

Communication skills

Education

Marketing degree

Job description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 20 countries with more than 35 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands‑on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 70 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

About the Role:

The Senior Category Manager - Americas is the commercial and operational owner of Emma's product category (one or several categories - Mattresses, Accessories, Beds, Linens) across Americas markets. You sit at the intersection of global strategy and in‑market reality — responsible for ensuring the portfolio performs, launches land successfully, and consumer and commercial insights flow back into global decision‑making.

This is a dual‑facing role: you translate global category strategy into Americas execution, while simultaneously representing North & South American market needs — consumer preferences, competitive dynamics, channel realities — back to global teams. You can develop local or regional product when needed to answer a specific country or region's consumer needs

In a context where Category Management at Emma is evolving toward stronger commercial ownership, faster feedback loops, and sharper portfolio performance, this role is critical to delivering on‑ground results while building a stronger link between strategy and execution.

What you´ll do:

• You are responsible for expanding our Emma e‑commerce business
• You will continuously optimize our business and develop new initiatives to help fuel growth
• You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition
• You will be our account manager for marketplaces operations in Mexico
• You will supervise and streamline both back‑end and consumer‑facing business operation platforms between the company and 3rd party suppliers
• You will build market position by locating, developing, defining, and closing business relationships
• You will identify trendsetter ideas by researching industry and related events, publications, and announcements
• You will screen potential business deals by analyzing market strategies, deal requirements, and financials
• Enhance organization’s reputation by accepting ownership for accomplishing new and different requests

Who we´re looking for:

• Bachelor’s or Master’s degree in Marketing, Business, E‑commerce, or a related field.
• Minimum 5 years of relevant experience in E-commerce, category management, online merchandising, digital retail, or D2C businesses.
• Experience leading a team with at least 2 direct reports
• Proven ability to drive online revenue growth, optimize product categories, and use data for decision‑making.
• Strong analytical, strategic, and customer‑centric mindset, with solid problem‑solving skills.
• Experience working cross‑functionally in a fast‑paced environment.
• Excellent communication and stakeholder management skills.

What we offer:

• Pet‑friendly environment, where you can bring your furry desk buddy;
• Discounts on our top‑notch products;
• Health insurance including dentist;
• 24 days holidays / year +1 day/year at Emma (max. 29 days);
• The opportunity to collaborate with multinational teams;
• Exciting events that aren't just team‑building exercises but opportunities to create epic memories;
• All the tools you need to grow and ownership from the beginning.

Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.

We proudly celebrate diversity. We are an equal‑opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!