Senior Manager, Quality

MKS Inc.; Heroica Nogales; On-site; MXN 1,200,000 - 1,600,000; Full time

Job summary

MKS Inc. is seeking a Senior Manager of Quality for its Nogales Operations in Sonora, Mexico.

The role leads quality strategy and continuous improvement across design, manufacturing, suppliers and customers, reporting to the Director of Quality Engineering. Responsibilities include leading monthly quality reviews, driving CAPA activities, analyzing returns, and promoting a culture of quality throughout the organization.

Qualifications

• Bachelor’s degree in engineering, physics or a technical/scientific field.
• 10+ years of technical quality experience with a proven track record.
• Experience with quality improvement tools (FMEA, DOE, DoE, SPC).

Responsibilities

• Lead quality strategy development and ensure compliance with standards.
• Drive monthly quality management reviews for Nogales units.
• Facilitate continuous improvement activities across design, manufacturing, suppliers and customers.
• Analyze returns and failure data; perform CAPA and root-cause investigations.
• Promote a culture of quality and own internal quality system audits.

Skills

Process manufacturing

Quality mindset

Root cause analysis

Problem solving

Leadership

Communication

Education

Bachelor’s degree in engineering, physics or related technical field

MS preferred

Tools

Minitab

SAS

ReliaSoft

Job description

• As the Senior Manager of Quality for our Nogales Operations you will use your exceptional quality assurance experience to develop and implement quality strategies that ensure operational performance while complying with all relevant standards. This role reports to the Director of Quality Engineering.You Will Make an Impact By:
• Providing leadership to the organization that helps drive a proactive approach leading to improvements in design, manufacturing, suppliers and customers.
• Leading monthly quality management reviews for the Nogales business units and helping to drive continuous improvement on top issues impacting performance.
• Actively facilitating continuous improvement activities & quality initiatives as well as manufacturing processes to ensure quality objectives are well defined, understood, incorporated and met.
• Analyzing customer returns and failure rates data in depth and provide trending analysis. Updating Quality Metrics and reviewing repair data for accuracy, determine root cause and CAPA (corrective and preventive actions) with a focus on systemic improvements. You will accomplish this by collaborating with Operations and Engineering, as needed, to determine root cause of both field and in-process failures.
• Utilizing problem solving tools such as 8-Ds, 5 whys, and Fishbones to facilitate problem solving activities.
• Enhancing the organization through the use and implementation of various tools such as quality plans, process flows, FMEA (failure mode and effects analysis), and DOE (design of experiments).
• Driving and promoting a culture of quality within the organization.
• Quality management system ownership, management of the Internal Quality System Audit Program, and conduct Quality System Management Reviews.
• Internal and external customer service
• Assists product support areas in gathering and analyzing data
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function
  

• As the Senior Manager of Quality for our Nogales Operations you will use your exceptional quality assurance experience to develop and implement quality strategies that ensure operational performance while complying with all relevant standards. This role reports to the Director of Quality Engineering.You Will Make an Impact By:
• • Providing leadership to the organization that helps drive a proactive approach leading to improvements in design, manufacturing, suppliers and customers.
  • Leading monthly quality management reviews for the Nogales business units and helping to drive continuous improvement on top issues impacting performance.
  • Actively facilitating continuous improvement activities & quality initiatives as well as manufacturing processes to ensure quality objectives are well defined, understood, incorporated and met.
  • Analyzing customer returns and failure rates data in depth and provide trending analysis. Updating Quality Metrics and reviewing repair data for accuracy, determine root cause and CAPA (corrective and preventive actions) with a focus on systemic improvements. You will accomplish this by collaborating with Operations and Engineering, as needed, to determine root cause of both field and in-process failures.
  • Utilizing problem solving tools such as 8-Ds, 5 whys, and Fishbones to facilitate problem solving activities.
  • Enhancing the organization through the use and implementation of various tools such as quality plans, process flows, FMEA (failure mode and effects analysis), and DOE (design of experiments).
  • Driving and promoting a culture of quality within the organization.
  • Quality management system ownership, management of the Internal Quality System Audit Program, and conduct Quality System Management Reviews.
  • Internal and external customer service
  • Assists product support areas in gathering and analyzing data
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function
    

Skills that You Bring:

• In-depth understanding of complex process manufacturing
• Bachelor’s degree in engineering, physics or other technical or scientific degree (MS preferred)
• 10+ years of experience with a technical background (ex. R&D, materials science, new product development, etc.).
• 10 + years of quality with effective and thorough knowledge of quality improvement tools such as:
• Design quality tools, including D/PFMEA, DfX, Poke-yoke, New Product Introduction
• Statistical decision-making methods including process capability analysis and DoE
• Problem solving tools (8D, K-T and 5-Why?)Ability to use statistical analysis tools (one of these such as Minitab, SAS, or Reliasoft.
• Strong knowledge in assessing the maturity of quality management systems and deep familiarity with ISO 9001-2015.
• ISO 17025 and ISO 14001 experience are preferred.
• Analytical and technical ability (a problem solver).
  

Preferred Skills:

• Experience with product and component reliability
• Excellent verbal and written communication skills for interaction with customers and management
• A change agent approach with strong functional team building abilities.
• Experience working with large OEM organizations, particularly in the semiconductor industry and advanced markets a strong plus.