Senior Manager (Global), Supplier Quality & Development

Robertshaw Nuevo Laredo; Nuevo Laredo; On-site; MXN 1,800,000 - 2,400,000; Full time

Job summary

Robertshaw, a private equity-owned global design, engineering and manufacturing leader, seeks a Senior Manager for Global Supplier Quality & Development. You will own supplier performance, risk mitigation, and quality system compliance across regions to support growth.

You will lead regional SQE teams, collaborate with Procurement, Engineering and Operations, and drive continuous improvement using APQP/PPAP and QMS controls. International travel is expected.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing or related field.
• 10+ years in supplier quality, quality assurance, manufacturing or operations.
• 5+ years leading global or multi-site teams.

Responsibilities

• Develop and execute global supplier quality and supplier development strategy.
• Lead and develop global SQE teams and regional suppliers.
• Standardize processes across regions for North America, Europe and Asia.
• Provide executive reporting on supplier quality performance and risks.
• Lead supplier qualification, approval and onboarding including on-site audits.
• Drive APQP, PPAP, FMEA, Control Plans, FAI and process capability reviews.

Skills

Strategic leadership

Quality management

APQP/PPAP

GT&R, GD&T

Data analytics

Education

Bachelor’s degree in Engineering or related

Tools

ISO 9001/ IATF 16949

QMS software

Job description

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.

When you join Robertshaw, you are joining a company with over 125 years of experience and a global team with a focus on innovation.

Position Summary

The Senior Manager (Global), Supplier Quality & Development owns the global supplier quality and supplier development strategy. This leader is accountable for supplier performance, risk mitigation, quality system compliance and continuous improvement across the global supply base, ensuring that purchased materials and components meet company standards, customer requirements and applicable regulations.

The role leads the regional Supplier Quality Engineering (SQE) and supplier development teams, and partners closely with Procurement, Engineering, Operations, Manufacturing and Program/Project Management, as well as key suppliers, to deliver world-class quality performance and support business growth.

Key Responsibilities

• Develop and execute the global supplier quality and supplier development strategy, aligned with corporate objectives and business growth plans.
• Lead, coach and develop the global supplier quality organization and regional SQE teams, with clearly defined roles, responsibilities and authorities.
• Standardize processes, tools and expectations across regions to ensure consistent supplier quality practices in North America, Europe and Asia.
• Provide executive-level reporting on supplier quality performance, risk and improvement progress; advise leadership on quality risks and issues.
• Lead supplier qualification, approval and onboarding, including initial assessments and on-site audits.
• Drive APQP, PPAP, FMEA, Control Plans, first article inspection (FAI) and process capability reviews to ensure launch readiness.
• Support new product launches, supplier transfers, Sourcing projects and dual-source strategies.
• Manage supplier related to communication and company’s point of contact related to any incoming inspection and test requirements for purchased material components in closed communication with company’s QA Engineering and Operations.

Performance Monitoring & Risk Management

• Establish and monitor global supplier KPIs, including PPM, on-time delivery, SCAR response and closure time, audit scores, warranty performance and cost of poor quality (COPQ).
• Maintain supplier scorecards and the Approved Supplier List; use data analysis to identify trends and drive decisions.
• Reduce supplier quality risk through risk assessment, segmentation of the supply base, and targeted development and improvement programs.
• Manage supplier escalations and drive robust corrective and preventive actions (SCAR/8D, root cause analysis) to effective closure.
• Verify sustained results and ensure lessons learned are shared across the supply base and internal teams.

Supplier Development & Continuous Improvement

• Define and lead supplier development roadmaps and continuous improvement initiatives to reduce defects, variation and cost of poor quality.
• Deploy Lean Manufacturing and Six Sigma methodologies at supplier sites; build supplier capability in core quality tools (SPC, MSA, FMEA, 8D).
• Recognize and reward top-performing suppliers and define clear improvement plans for underperformers.

Audits & Quality Management System

• Lead supplier audits against ISO 9001, IATF 16949, ISO 14001 and customer-specific requirements.
• Maintain key elements of the Quality Management System (QMS) to ensure compliance with ISO 9001:2015 and, where applicable, IATF 16949, relevant regulations (including hazardous material and environmental compliance) and customer contract requirements.
• Support internal audits, nonconformance/CAPA processes and management review inputs; support customer and external agency audits, surveys and questionnaires.

Cross-Functional & Commercial Partnership

• Partner with Procurement on supplier selection, strategic sourcing decisions and commercial negotiations, providing quality input on total cost and risk.
• Collaborate with Engineering, Operations, Manufacturing and Program/Project Management on quality requirements, project quality plans and issue resolution.
• Support proposal development with quality and supplier input.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing or a related technical field (or equivalent experience).
• 10+ years of experience in Supplier Quality, Quality Assurance, Manufacturing or Operations, including significant supplier quality experience.
• 5+ years of experience leading global or multi-site teams.
• Strong working knowledge of ISO 9001:2015 and core quality tools: APQP, PPAP, FMEA, SPC, MSA and 8D / PSP root cause analysis; knowledge of Lean Manufacturing and Six Sigma.
• Ability to read and interpret engineering drawings, including GD&T, with metrology experience.
• Experience with electronics, metals, plastics, castings, machining or electromechanical components.
• Experience managing suppliers across North America, Europe and Asia.
• Strong analytical and problem-solving skills, with the ability to use data to identify trends and drive decisions.
• Excellent written and verbal communication skills, including preparing clear 8D reports and presenting to suppliers, customers and senior leadership.

Preferred Qualifications

• ASQ certification (CQE, CMQ/OE or CQA), ISO 9001 / IATF 16949 Lead Auditor certification, or Six Sigma Black Belt (or equivalent).
• Experience with IATF 16949 and customer-specific requirements.
• Experience with environmental and material compliance requirements (e.g., RoHS, REACH, conflict minerals).
• Experience with ERP/QMS software and supplier portals.
• Industry experience in Appliance / Automotive.
• Leadership and team development.
• Strategic thinking and business acumen.
• Problem solving and root cause analysis.
• Executive communication and influence.
• Cross-functional and cross-cultural collaboration.

Measures of Success

• Sustained reduction in supplier PPM, COPQ and warranty cost.
• Improved supplier on-time corrective action closure and audit scores.
• On-time, on-quality supplier readiness for new product launches and transfers.
• Reduced supplier risk exposure and fewer repeat escalations.
• Strong regional team capability, engagement and succession coverage.

Working Conditions

Approximately 25-40% travel, including international travel, to supplier sites, audits and company facilities. Occasional flexibility in working hours is required to support teams and suppliers across time zones.