Senior Manager, CPQ & Pricing Tools Optimization

HP; Tlaquepaque; Presencial; MXN 2.212.000 - 3.473.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

Parental leave

Paid holidays

Flexible vacation and sick leave

Descripción de la vacante

HP is seeking a Senior Manager, CPQ Tools Optimization, to lead governance, optimization, and continuous improvement of HP's pricing and CPQ technology ecosystem. You will drive enhancement prioritization, tool performance, user experience, and cross-functional issue resolution to maximize value across the pricing operations worldwide.

The role partners with Global Pricing & Deal Management, regional teams, and enterprise operations to ensure scalable, reliable CPQ capabilities, with focus on

Formación

• Bachelor’s degree in business administration, Engineering, Finance, Information Systems, Operations Management, or a related field; MBA or advanced degree preferred.
• Typically has 10+ years of experience in pricing operations, CPQ tools, commercial organization, operations, business process optimization, product ownership, or technology-enabled transformation.
• Experience working with global or regional pricing teams, Enterprise Operations, IT, or platform/product teams to resolve tool issues and deliver scalable enhancements.
• Demonstrated experience managing enhancement backlogs, prioritization frameworks, business requirements, user stories, release readiness, or operational governance forums.

Responsabilidades

• Own and manage the prioritization process for CPQ and pricing tools enhancements, ensuring alignment with Global Pricing & Deal Management strategy, operational needs, user experience, compliance requirements, and available development capacity.
• Serve as the primary business liaison with Enterprise Operations, IT, product owners, and platform teams to troubleshoot tool issues, elevate critical blockers, and follow up on performance, stability, cybersecurity, and reliability opportunities.
• Define and maintain a structured enhancement backlog, including business justification, expected benefits, priority, geographic scope, persona impact, dependencies, and measurable success criteria.
• Partner with regional pricing operations, bid desk, category, sales operations, and transformation teams to capture pain points, validate business requirements, and convert them into actionable user stories and enhancement proposals.
• Lead recurring governance forums to review tool performance, open issues, change requests, release priorities, risks, dependencies, and decision points with key stakeholders.
• Monitor and improve end-to-end CPQ and pricing tool performance by identifying root causes, recurring defects, process gaps, data issues, and user experience friction points.
• Ensure enhancement priorities balance strategic transformation, operational efficiency, partner/customer experience, compliance controls, automation, and AI-readiness.
• Coordinate user acceptance testing, release readiness, change management, communications, and post-release validation for prioritized tool enhancements.
• Develop and track operational metrics, dashboards, and scorecards related to tool adoption, turnaround time, ticket volumes, issue resolution, backlog aging, release delivery, and business impact.
• Provide functional guidance, training support, and escalation management to regional tools optimization teams and key business users.
• Promote standardization and governance across pricing tool processes to reduce regional variation, improve compliance, and increase scalability.
• Identify opportunities to automate manual work, simplify approval workflows, improve data quality, and strengthen the overall Lead-to-Quote experience.

Conocimientos

Agile Methodology

Automation

Business Process Management

Business Requirements

Change Management

Continuous Improvement Process

Data Analysis

Finance

KPIs

Lean Six Sigma

Process Improvement

Project Management

CPQ Applications

Workflow Management

Customer Centricity

Prioritization

Resilience

Team Management

Strategic Thinking

Educación

Bachelor’s degree in Business Administration, Engineering, Finance, Information Systems, Operations Management, or related field

MBA or advanced degree preferred

Herramientas

CPQ Tools

Descripción del empleo

HP is seeking a Senior Manager, CPQ Tools Optimization, to lead governance, optimization, and continuous improvement of HP's pricing and CPQ technology ecosystem. You will drive enhancement prioritization, tool performance, user experience, and cross-functional issue resolution to maximize value across the pricing operations worldwide.

The role partners with Global Pricing & Deal Management, regional teams, and enterprise operations to ensure scalable, reliable CPQ capabilities, with focus on