Senior Manager, Business Operations

Hewlett Packard Co.; Tlaquepaque; Hybrid; MXN 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

Hewlett Packard Co. in Mexico is seeking a Senior Manager of Business Operations to oversee supply chain and operations across multiple product lines.

You will lead a team of senior professionals and managers globally, guiding strategic decisions and driving performance metrics with focus on efficiency and service levels. The role requires extensive experience in supply chain, operations, and cross-functional leadership, with emphasis on process improvement, cost optimization, and end-to-end

Qualifikationen

• Four-year or Graduate Degree in a related discipline or commensurate work experience.
• Typically 10+ years of job-related experience or 8-10 years of management experience in supply chain/operations.
• PMI/ PMP certification is preferred (if applicable).

Aufgaben

• Oversees supply and demand for multiple complex product lines to meet performance metrics.
• Leads a team of senior-level professionals and managers across regions.
• Ensures delivery of products and services meeting senior management KPIs.
• Guides strategic decision-making across a broad scope with business leaders.
• Drives cost-saving initiatives and operational efficiencies across the supply chain.

Kenntnisse

Data Analysis

Supply Chain

Inventory Management

Lean Manufacturing

KPI Management

Procurement

SAP Applications

Project Management

Team Management

Strategic Thinking

Ausbildung

Four-year or Graduate Degree in Supply Chain Management

Tools

TMS

EDI/API

ERP-WMS-TMS integration

Jobbeschreibung

Senior Manager, Business Operations**Description -****Job Summary** • This role is responsible for overseeing all aspects of supply chain and operations for multiple complex product lines within the organization, ensuring operational excellence and alignment with the organization's goals. The role supervises and leads a team of operations professionals (senior-level exempt individual contributors and managers) providing guidance, support, and performance evaluations. The role develops and executes strategies to optimize the company's supply chain and operations functions. **Responsibilities** • Undertakes accountability for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, etc.) meets the overall business needs. • Manages a team of senior-level exempt individual contributors and managers that typically support a complex global business unit. • Ensures the delivery of products and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes. • Manages the demand and supply matching activities from a strategic level, ensuring that operations are achieving the key business metrics. • Consults with business leaders to guide and influence strategic decision-making within a broad scope. • Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development. • Leads regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain. • Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams. • Serves as a liaison between the company's internal resources and external partners to ensure effective collaboration. • Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes. **Education & Experience Recommended** • Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in supply chain, operations, or a related field. **Preferred Certifications** • Project Management Professional (PMP) Certification • Certified Professional In Supply Management (Standards Organizations)**Must-have / priority experience:*** Transportation Management Systems (TMS) and managed transportation / 4PL operations* Strategic partner, supplier, and vendor management* End-to-end transportation operations across FTL/TL, LTL, parcel and intermodal* Carrier management and carrier performance* Load planning, consolidation, mode/routing optimization and transportation cost optimization* Shipment visibility, exception management and POD/document management* EDI/API and ERP-WMS-TMS integration knowledge, including experience troubleshooting systemic/data exceptions* KPI/SLA governance, executive reporting, root-cause/corrective-action management and continuous improvement* Ability to operate across Operations, IT/systems, Procurement, Finance, 3PL/DC partners and carriers**Knowledge & Skills** • Continuous Improvement Process • Data Analysis • Enterprise Resource Planning • Finance • Inventory Control • Inventory Management • Key Performance Indicators (KPIs) • Lean Manufacturing • Material Requirements Planning • Materials Management • Process Improvement • Procurement • Production Planning • Purchasing • SAP Applications • Supply Chain • Supply Chain Analysis • Supply Chain Management • Supply Chain Planning • Warehousing **Cross-Org Skills** • Customer Centricity • Prioritization • Resilience • Team Management • Strategic Thinking **Impact & Scope** • Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP. **Complexity** • Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors. **Disclaimer** • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.