Senior IT Infrastructure Engineer — Flexible/Remote

AgileEngine, LLC.; León; Hybrid; MXN 1,629,000 - 2,353,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation USD-based

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications. You will work across on-prem, cloud, and hybrid environments to ensure reliability, security, and scalability.

The role requires 4+ years of progressive infrastructure experience, strong Windows and Linux administration, virtualization, and automation skills.

Qualifications

• Bachelor's degree in CS/IT/Engineering or equivalent experience.
• 4+ years building and supporting enterprise IT infrastructure.
• Strong Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience with cloud infrastructure and dependencies across compute, storage, networking, identity, and security.
• Experience with Active Directory and enterprise authentication and service accounts.
• Experience with patching, incident management, and technical documentation.
• Ability to troubleshoot across multiple tech layers and teams.
• Experience building automation and repeatable operational processes.

Responsibilities

• Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises environments, data centers, cloud platforms, and business locations.
• Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
• Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
• Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
• Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
• Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
• Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
• Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
• Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
• Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
• Support disaster recovery and business continuity planning, including recovery testing, backup validation, restoration procedures, and recovery-time objectives.
• Partner with security, network, cloud, application, service desk, compliance, and vendor teams on technical issues and delivery initiatives.
• Apply disciplined change, incident, problem, and request-management practices, including risk assessment, testing, approvals, communications, and rollback planning.
• Support audit, security, vulnerability-management, access-review, and compliance activities for infrastructure services.
• Participate in an on-call or after-hours support rotation as required.

Skills

Windows admin

Linux admin

Virtualization

Cloud infrastructure

AD / identity

Automation

Incident management

Documentation

Communication

Change management

Education

Bachelor's degree in CS/IT/Engineering

Tools

VMware

Nutanix

AWS

Microsoft 365

PowerShell

Python

Terraform

Ansible

Bash

Job description

AgileEngine is seeking a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications. You will work across on-prem, cloud, and hybrid environments to ensure reliability, security, and scalability.

The role requires 4+ years of progressive infrastructure experience, strong Windows and Linux administration, virtualization, and automation skills.