Senior IT Infra Engineer — Remote, Flexible Hours

AgileEngine, LLC.; Monterrey; Hybrid; MXN 1,693,000 - 2,445,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Senior IT Infrastructure Engineer to design, operate, and improve the systems behind corporate IT services.

The role covers on‑prem, data centers, cloud platforms, and multiple locations, requiring strong Windows/Linux administration, virtualization, storage, backup, and monitoring. You will advance automation, patching, and incident response while collaborating across security, network, and vendor teams.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years designing, implementing, and supporting enterprise IT infrastructure.
• Strong with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience supporting cloud infrastructure and dependencies across compute, storage, networking, identity, and security services.
• Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access, and service-account management.
• Infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation.
• Ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
• Experience building or maintaining automation and repeatable operational processes.
• Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.
• Strong written and verbal communication skills for technical and non-technical stakeholders.
• Ability to prioritize competing work, take ownership of outcomes, and operate in a regulated or security-conscious environment.
• Upper-intermediate English level.

Responsibilities

• Design, implement, maintain, and troubleshoot enterprise infrastructure across on-prem, data centers, cloud, and locations.
• Administer and support Windows and Linux servers, virtualization, storage, backup, and core services.
• Support AWS, Azure, or comparable cloud infrastructure and dependencies.
• Support identity and access services including Active Directory and cloud identity management.
• Plan and execute upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning.
• Monitor health, availability, performance, capacity, backup status, and security signals; address risks proactively.
• Lead root-cause analysis for incidents and implement corrective actions.
• Develop automation using PowerShell, Python, Bash, Terraform, Ansible, or similar.
• Maintain architecture diagrams, asset inventories, configuration standards, and runbooks.
• Build reliable backup coverage with cross-training and current documentation.
• Support disaster recovery and business continuity planning and testing.
• Collaborate with security, network, cloud, apps, service desk, compliance, and vendors.
• Apply disciplined change, incident, problem, and request-management practices.

Skills

Windows & Linux administration

Virtualization

Backup & storage

Monitoring & troubleshooting

Cloud infrastructure

Identity & access management

Automation scripting

Root cause analysis

Documentation

Stakeholder communication

Regulated environment

Security/compliance awareness

English proficiency (upper-intermd)

Education

Bachelor’s degree in Computer Science / IT / Engineering or related field

Tools

Active Directory

Windows Server

Linux Server

VMware

Nutanix

PowerShell

Python

Bash

Terraform

Ansible

Job description

AgileEngine, LLC. is seeking a Senior IT Infrastructure Engineer to design, operate, and improve the systems behind corporate IT services.

The role covers on‑prem, data centers, cloud platforms, and multiple locations, requiring strong Windows/Linux administration, virtualization, storage, backup, and monitoring. You will advance automation, patching, and incident response while collaborating across security, network, and vendor teams.