Senior Integrations & Customer Engineering Lead

MissionHires; Ciudad de México; On-site; MXN 1,376,462 - 2,064,693; Full time

Benefits offered by this job

Competitive USD salary

Opportunity to build meaningful projects

Leadership in critical functions

Dynamic startup environment

Founding team role

Direct influence on product decisions

Ownership of technical team

Collaboration on internal tools

Job summary

MissionHires is seeking an Integration Manager in Mexico City to lead the integration process at a growing tech startup. You will manage customer onboarding, build a support team, and collaborate with clients to resolve technical issues.

The ideal candidate will possess strong coding skills, a background in DevOps, and the ability to communicate effectively in both Spanish and English. This position offers a dynamic startup environment with competitive salary and strategic impact.

Qualifications

• Proven experience leading technical teams or functions.
• Hands-on approach and comfort with ambiguity.
• Ability to interface with both technical and business stakeholders.

Responsibilities

• Lead onboarding and technical support for customers.
• Build and manage integration and support engineering team.
• Troubleshoot software and infrastructure issues.
• Collaborate with development team on feedback and improvements.
• Organize customer interactions into documentation and insights.
• Design tools for technical onboarding and issue resolution.

Skills

Strong coding skills

Software engineering fundamentals

Infrastructure knowledge

DevOps practices

Tools like Jenkins, Docker, Kubernetes

Cloud providers (AWS, Azure, or GCP)

Leadership experience in fast-paced environments

Analytical thinking

Problem-solving skills

Fluency in Spanish

Technical communication in English

Job description

MissionHires is seeking an Integration Manager in Mexico City to lead the integration process at a growing tech startup. You will manage customer onboarding, build a support team, and collaborate with clients to resolve technical issues.

The ideal candidate will possess strong coding skills, a background in DevOps, and the ability to communicate effectively in both Spanish and English. This position offers a dynamic startup environment with competitive salary and strategic impact.