Senior Global Directory Services Specialist

USTBC ABB Installation Products Inc.; San Luis Potosí; Remote; MXN 900,000 - 1,500,000; Full time

Job summary

ABB is seeking a Senior Global Directory Services Specialist to lead global Active Directory and related services. You will report to the Global Directory Services Manager and influence ABB IS landscape across Mexico as part of a remote-work arrangement.

You will manage Domain Controllers, AD, DNS, DHCP, and authentication services, while driving automation, incident resolution, and documentation. Strong English and security focus required.

Qualifications

• Extensive experience with Windows Server/AD in enterprise environments.
• Hands-on administration of AD, DNS, DHCP, and group policy.
• Experience with MIM/AAD Connect and Microsoft authentication services (ADFS, PTA, PHS).

Responsibilities

• Manage and maintain Domain Controllers and Directory Services servers, including patching and backups.
• Administer Active Directory, synchronization (MIM, AADConnect), authentication (ADFS, PTA).
• Improve Directory Services with automation, monitoring, optimization and consolidation.
• Respond to incidents and drive resolution; fulfill requests and implement changes.
• Write technical documentation, work instructions and operational procedures.
• Collaborate with suppliers responsible for UAM within the ABB IS landscape.

Skills

Fluent English

Strong security & automation focus

Excellent communication

Tools

MIM / Azure AD Connect

ADFS PTA PHS

Quest Active Roles

Infoblox

ServiceNow

Splunk

PowerShell

Azure AD Connect

Active Directory

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Reporting to:

IS Service Owner for Directory & IPAM

In this role, as a Senior Global Directory Services Specialist, you will be responsible for management of global ABB Active Directory and related services. Reporting to the Global Directory Services Manager, you will be accountable and play crucial role for all the areas associated with Global Directory Services.

The work model for the role is: #LI-Remote

This role is contributing to the IT Area in Mexico as country.

You will be mainly accountable for:

• Managing and maintaining Domain Controllers together with rest of Directory Services related servers including hardening, patching, backup, recovery, upgrades and day to day operations.
• Managing and maintaining Directory Services like Active Directory, synchronization (MIM, AADConnect), authentication (ADFS, PTA), backup (Quest), DNS (MS, Infoblox, Akamai) and DHCP (MS).
• Improving Directory Services with strong focus on automation, monitoring, optimization and consolidation.
• Responding to incidents and driving the resolution, request fulfillment and implementing changes.
• Writing technical documentation, work instructions and operational procedures.
• Managing core Directory Services and working with other suppliers responsible for UAM part of Directory Service together with other parts of ABB IS landscape.

Qualifications for the role:

• Above 5 years of experience and extensive knowledge of Windows Servers/Active Directory/DNS in enterprise environments.
• Extensive hands-on experience of implementing and administering Windows Servers, GPOs, user accounts, groups, sites, audit logs, hardening
• Experience with sync engines like MIM and Azure AD Connect
• Experience with Microsoft authentication services like ADFS, PTA, PHS
• Experience with Microsoft DHCP and DNS
• Good knowledge of scripting (mainly Powershell)
• Experience with Entra ID
• Experience with Quest Active Roles is a plus
• Experience with Infoblox is a plus
• Experience with ITSM tools (Service-Now) is a plus
• Experience in using SIEM systems (Splunk) is a plus.
• Fluent spoken and written English, good communication skills.
• Experience to translate business requirements into technical
• Strong focus on security hardening, compliance, automation and processes
• Knowledge on ITIL process and IT service management is a plus.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.