Senior Global Directory Services Specialist
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.
This position reports to
IS Tech. Service Manager, Tech. Platform
Your role and responsibilities
In this role, as a Senior Global Directory Services Specialist, you will be responsible for the management of global ABB Active Directory and related services. Reporting to the Global Directory Services Manager, you will be accountable and play a crucial role in all areas associated with Global Directory Services. The work model for the role is: #LI-Remote. This role contributes to the IT Area in Mexico as a country. You will be mainly accountable for:
- Managing and maintaining Domain Controllers together with the rest of the Directory Services related servers including hardening, patching, backup, recovery, upgrades, and day-to-day operations.
- Managing and maintaining Directory Services like Active Directory, synchronization (MIM, AADConnect), authentication (ADFS, PTA), backup (Quest), DNS (MS, Infoblox, Akamai), and DHCP (MS).
- Improving Directory Services with a strong focus on automation, monitoring, optimization, and consolidation.
- Responding to incidents and driving the resolution, request fulfillment, and implementing changes.
- Writing technical documentation, work instructions, and operational procedures.
- Managing core Directory Services and working with other suppliers responsible for the UAM part of Directory Service together with other parts of the ABB IS landscape.
Qualifications for the role
- Above 5 years of experience and extensive knowledge of Windows Servers/Active Directory/DNS in enterprise environments.
- Extensive hands-on experience in implementing and administering Windows Servers, GPOs, user accounts, groups, sites, audit logs, hardening.
- Experience with sync engines like MIM and Azure AD Connect.
- Experience with Microsoft authentication services like ADFS, PTA, PHS.
- Experience with Microsoft DHCP and DNS.
- Good knowledge of scripting (mainly Powershell).
- Experience with Entra ID.
- Experience with Quest Active Roles is a plus.
- Experience with Infoblox is a plus.
- Experience with ITSM tools (Service-Now) is a plus.
- Experience in using SIEM systems (Splunk) is a plus.
- Fluent spoken and written English, good communication skills.
- Experience translating business requirements into technical.
- Strong focus on security hardening, compliance, automation, and processes.
- Knowledge of ITIL processes and IT service management is a plus.
What's in it for you?
- Enjoy a supportive and solution-driven team environment.
- Bring your knowledge and expertise, make a difference in technology.
- Feel empowered: take ownership and drive exciting results in your scope of action.
Benefits
- Retirement plan.
- Life insurance.
- Accident insurance.
- Paid and unpaid leave opportunities.
- Wellbeing program.