Senior Field Engineer — VIP Deskside & Infrastructure

Unisys; Monterrey; Presencial; MXN 360.000 - 420.000; Jornada completa

Descripción de la vacante

Unisys in Mexico City seeks a Field Engineer to support large enterprise clients, performing server and storage break/fix and VIP deskside activities. The role requires handling advanced hardware, software, and OS knowledge to resolve escalated issues and to test and certify mainframes and related infrastructure.

The ideal candidate typically has 4–6 years of experience, a high school diploma or GED, and may hold an technical certification or an Associate Degree.

Formación

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years’ experience in area of responsibility.

Responsabilidades

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Educación

High School Diploma or GED

Associate Degree

Descripción del empleo

Unisys in Mexico City seeks a Field Engineer to support large enterprise clients, performing server and storage break/fix and VIP deskside activities. The role requires handling advanced hardware, software, and OS knowledge to resolve escalated issues and to test and certify mainframes and related infrastructure.

The ideal candidate typically has 4–6 years of experience, a high school diploma or GED, and may hold an technical certification or an Associate Degree.