Senior Business Analyst - Remote Stakeholder Discovery

Bluelight; León; Remote; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Generous paid time off

Flexible working hours

Remote work

Continuing education and training

Job summary

Bluelight is seeking a results-driven Business Analyst to bridge clients, product teams, and engineers. You will run discovery, map processes, write user stories and acceptance criteria, and ensure delivered solutions solve real problems across client builds and internal projects.

You will collaborate with stakeholders across the US and Latin America, maintain documentation, and help scope and estimate new initiatives while ensuring quality, security, and SOC 2 considerations are integrated from

Qualifications

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level.
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
• Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.

Responsibilities

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.
• Work with QA to make sure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Skills

User stories & acceptance criteria

Agile / Scrum

Discovery sessions

Process mapping

Data modeling

Stakeholder communication

English proficiency

Tools

Jira

Figma

Google Docs

Job description

Bluelight is seeking a results-driven Business Analyst to bridge clients, product teams, and engineers. You will run discovery, map processes, write user stories and acceptance criteria, and ensure delivered solutions solve real problems across client builds and internal projects.

You will collaborate with stakeholders across the US and Latin America, maintain documentation, and help scope and estimate new initiatives while ensuring quality, security, and SOC 2 considerations are integrated from