Senior Business Analyst — Remote, Flexible Hours

Bluelight; Ecatepec de Morelos; Remote; MXN 260,000 - 420,000; Full time

Benefits offered by this job

Generous PTO

Flexible hours

Remote work

Continuing education

Coursework & certs

Job summary

Bluelight is seeking a Business Analyst to bridge clients, product teams, and engineers. You will run discovery, map processes, write user stories with acceptance criteria, and ensure delivered solutions solve business problems.

You will work across client builds and maintenance engagements, shaping scope and estimates for new projects, while collaborating with UI/UX in Figma and ensuring QA coverage.

Qualifications

• 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
• Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
• Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
• Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
• Hands-on experience with Jira; familiarity with Figma and collaborative docs.
• Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.

Responsibilities

• Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
• Document current-state and future-state processes, business rules, data definitions, and edge cases.
• Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
• Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
• Write clear user stories with testable acceptance criteria in Jira.
• Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
• Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
• Answer engineering questions during the sprint and keep requirements current as decisions are made.
• Work with QA to make sure acceptance criteria translate into solid test coverage.
• Support sprint demos and coordinate user acceptance testing with clients.
• Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
• Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
• Act as a trusted point of contact for clients on scope and requirements questions.
• Translate between business and technical audiences clearly and without jargon in either direction.
• Surface scope changes early and help the team and client understand the tradeoffs.

Skills

Stakeholder interviews

Agile/Scrum

Requirements writing

Process mapping

Data modeling

Jira

English communication

Tools

Jira

Figma

Google Docs

Job description

Bluelight is seeking a Business Analyst to bridge clients, product teams, and engineers. You will run discovery, map processes, write user stories with acceptance criteria, and ensure delivered solutions solve business problems.

You will work across client builds and maintenance engagements, shaping scope and estimates for new projects, while collaborating with UI/UX in Figma and ensuring QA coverage.