Senior Business Analyst

Greymatter Innovationz; Región Centro; Presencial; MXN 368.000 - 491.000; Jornada completa

Descripción de la vacante

Greymatter Innovationz seeks a Business Analyst – Products (Train / Transportation / Logistics) for a long-term role. You will translate business needs into specifications, coordinate with offshore teams, and lead demonstrations in English and Spanish.

Responsibilities include gathering requirements, validating solutions, and ensuring alignment with business goals across North American rail domains. Strong documentation and collaboration skills are essential.

Formación

• 4–8 years of Business Analysis in Transportation/Railroad/Logistics domain.

Responsabilidades

• Single point of contact for the Railroad crew management system and liaison to Business operations, IT, and related processes.

Conocimientos

Business Analysis

Requirements gathering

Stakeholder management

Process modeling

User stories

Documentation

Bilingual EN/ES

Presentation

Cross-functional collaboration

Herramientas

MS Office

Visio

Excel

Descripción del empleo

Position: Business Analyst –Products (Train / Transportation / Logistics)

Duration - Long term

Domain: Transportation/ Railroad / Logistics

Budget: 33k net + benefits

Responsibilities:

• Single point of contact for Railroad crew management system and primary liaison point to Business operations team, I.T. and processes related to crew management.
• Actively seek out, collect, organize, and prioritize requirements.
• Translating business requirements into technical narratives for development.
• Liaising with business on requirements, development outcomes and improvements.
• Performing process and systems impact gap analysis.
• Preparing and setting functional and non-functional acceptance criteria input for test scenarios.
• Assisting/Supporting in the release management process.
• Validation accountability to ensure that the solution meets the business need/ Determines the most appropriate response to identified defects.
• Develop abstract models that describe a business domain.
• Establish and maintain effective communications with stakeholders and associated teams.
• Co-ordinate with offshore team for knowledge transfer and collaboration to ensure progress.
• Flexible to take calls with offshore teams and manage time zone-based availability
• Lead customer-facing product demonstrations in English and Spanish, solution walkthroughs, and business workshops.
• Strong documentation skills with experience in preparing business requirements, functional specifications, process flows, user stories, and use cases.
• Assisting and reviewing native language translation

Qualifications:

• 4 to 8 years of experience in Business Analysis in the transportation/ Railroad / Logistics domain. Preference would be given to candidates with deep domain knowledge of North America railroads.
• Fluency in English & Spanish (reading, writing, and comprehension) is required for this role
• Exposure to railroad systems/operations is ideal.
• Proficient in MS Office, with emphasis on Visio and MS Excel.
• Understanding of data integrations between multiple systems.
• A self-starter, can-do attitude – i.e. "What areas can I apply myself in and take ownership/responsibility and to be the go-to person in those areas"
• Flexibility – needs to be comfortable and effective in various roles ("wear different hats") as well as the ability to go broad and/or deep as needed. Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
• A highly collaborative working style
• An ability to quickly absorb business processes and systems that implement those processes
• An ability to work with geographically distributed teams
• Ability to engage with diverse audience from business users to CXOs
• Proficient in presentations, written and verbal communication.
• Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.