Senior Business Analyst

FIS. Empowering the Financial World; Ciudad de México; Presencial; MXN 600,000 - 900,000; Jornada completa

Descripción de la vacante

A leading company in financial services is seeking a full-time technical lead for their Payment Delivery team in Mexico. The role involves managing projects, coordinating technical solutions, and providing consultancy to clients across LATAM. Ideal candidates should have extensive knowledge in payments applications, experience in technical documentation, and be bilingual. Attractive benefits are also offered, including private medical cover and opportunities to grow in a dynamic environment.

Servicios

Private medical cover

Dental cover

Travel insurance

Formación

• Deep knowledge in payments applications.
• Experience in analyzing requirements and production implementations.
• Bilingual: English and Spanish.

Responsabilidades

• Help technical support team with complex issues.
• Coordinate technical solutions as lead in projects.
• Create effort estimates and write BRDs.

Conocimientos

Knowledge in payments application

Customer service skills

Ability to write technical documentation in Spanish/English

Educación

Bachelor of Business Administration

Herramientas

ISO8583

C++

Java

Descripción del empleo

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

15 - 25%

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The Payment Delivery LATAM team is responsible for implement and delivery solutions to FIS customers in LATAM and Caribbean region from Mexico to Argentina. We have to manage the projects, develop custom software and testing, give consultancy to our customers, provide high tech support on time.

Our team manages the end to end of the project and post-production relationship with the client. We are a multicultural and diverse organization with growing in our projects pipeline. This is an exciting opportunity to join the growing Payment Delivery Team!

What you will be doing

· You will help the technical support team with complex issues

· You will coordinate the technical solutions as technical lead inside the projects

· You will create estimates of efforts for the projects

· You will write the BRDs and participate in the design of the solutions, generate technical documentation for the projects

· You will have to be available out of business hours

What you bring

Key attributes the ideal candidate will possess:

· Deep knowledge in payments application, ISO8583, backoffice.

· Experience in analyzing customer requirements, designing, testing, and production implementation

· Ability to write technical documentation in Spanish/English

· Experience supporting sales teams

· Customer service skills

· Skills for following up

Bonus if you have

· Deep knowledge in one of the following FIS applications: IST Switch or Clearing, MAS (not mandatory, it is a plus)

· Knowledge in C++ and java (not mandatory, it is a plus)

· Bilingual: English and Spanish

What we offer you

· Attractive benefits including private medical cover, dental cover, and travel insurance

· A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

· The chance to work on some of the most challenging, relevant issues in financial services & technology

· Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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