Senior Backend Engineer — AI-Driven SaaS Integrations

Zendesk Group; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work schedule

Inclusive work environment

Career development opportunities

Descripción de la vacante

Zendesk Group is looking for a Senior Software Engineer in Mexico City to develop innovative software solutions and integrate SaaS systems. Ideal candidates have 5+ years of experience in backend engineering and are proficient in Java. This hybrid position emphasizes collaborative team work and employs a range of skills from API design to AI implementation.

Join us at Zendesk to help drive efficiencies in customer experience with cutting-edge technology, while enjoying a flexible work environment that balances in-person collaboration and remote work.

Formación

• 5+ years in backend or integration engineering.
• Advanced proficiency in Java required; experience with Node.js or Python is a plus.
• Demonstrated experience designing and maintaining RESTful APIs.

Responsabilidades

• Design, develop, document, test, and deploy software solutions.
• Participate in backlog grooming and sprint planning.
• Explore and implement AI solutions to enhance productivity.

Conocimientos

Backend development

Integration engineering

Microservices architecture

Cloud solutions

Java

Node.js

Python

RESTful APIs

Agile Scrum

Testing and Quality Assurance

Educación

BA/BS in Computer Science, IT, or related field

Herramientas

AWS

Jira

Confluence

Descripción del empleo

Zendesk Group is looking for a Senior Software Engineer in Mexico City to develop innovative software solutions and integrate SaaS systems. Ideal candidates have 5+ years of experience in backend engineering and are proficient in Java. This hybrid position emphasizes collaborative team work and employs a range of skills from API design to AI implementation.

Join us at Zendesk to help drive efficiencies in customer experience with cutting-edge technology, while enjoying a flexible work environment that balances in-person collaboration and remote work.