Senior Associate, Transition Tools & Automation Leader

PwC; Monterrey (Batáquez); Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

PwC Mexico is seeking a Transition Tools & Reporting Senior Associate to help manage and strategize within our Managed Services practice. You will lead client support workstreams, develop automation frameworks, and drive process improvements across advisory, assurance, tax and business services, while mentoring junior team members.

You will collaborate with global teams, apply AI/automation skills, and contribute to digital transformation initiatives in a fast-paced environment across

Formación

• Bachelor’s degree required.
• 4–6 years of experience in managed services or related fields.
• Hands-on experience with AI, Power BI, Power Automate, MS365 products, Copilot, Claude Code and/or other AI/Agentic products, and Azure Hyperscaler.
• Excellent understanding of Managed Service Delivery and Technical Project Management/Architecture & Design methods.
• Experience implementing remote connectivity/networking solutions during Transition phase.

Responsabilidades

• Managing client support workstreams within managed services to deliver strategic solutions.
• Developing automation frameworks and solutions to enhance operational performance and efficiency.
• Implementing business process improvement initiatives to optimize service delivery and stakeholder engagement.
• Utilizing analytical thinking to troubleshoot performance issues and improve workflow automation.
• Leading project planning and delivery excellence to achieve timely outcomes and mitigate operational risks.
• Designing and executing business transformation strategies to support digital transformation efforts.
• Conducting process performance analysis to identify opportunities for continuous improvement and innovation.
• Collaborating with teams to embrace change and drive operational excellence in service management.

Conocimientos

AI

Power BI

Power Automate

MS365

Copilot

Claude Code

Azure Hyperscaler

Technical Project Management

Architecture & Design

Quality

Educación

Bachelor's degree

Herramientas

ERP systems

Data Analytics tools

Testing tools

Descripción del empleo

PwC Mexico is seeking a Transition Tools & Reporting Senior Associate to help manage and strategize within our Managed Services practice. You will lead client support workstreams, develop automation frameworks, and drive process improvements across advisory, assurance, tax and business services, while mentoring junior team members.

You will collaborate with global teams, apply AI/automation skills, and contribute to digital transformation initiatives in a fast-paced environment across