Senior Associate Specialist, Logistics Operations

Celanese; Ciudad de México; Presencial; USD 25,000 - 45,000; Jornada completa

Descripción de la vacante

A leading company in the logistics sector seeks a Logistics Coordinator to execute delivery and logistics activities efficiently. In this role, you will manage shipment processes, resolve transportation issues, and maintain relationships with various stakeholders to ensure seamless operations. Ideal candidates will have a Bachelor's degree in a related field, 2-3 years of experience, and a strong customer-oriented mindset.

Formación

• 2-3 years experience in Logistics Operations and Export/Import.
• Fluent in English; Spanish and Portuguese are advantageous.
• Strong problem-solving skills in a fast-paced environment.

Responsabilidades

• Coordinate all load and shipment processes with personnel and carriers for on-time delivery.
• Monitor open orders and deliveries, resolving issues promptly.
• Generate operational and KPI reports and suggest improvements.

Conocimientos

Logistics Operations

Customer-focused mindset

Decision-making skills

Effective time management

Relationship-building abilities

Educación

Bachelor's degree in International Business, Logistics, International Trade, Transportation Management, Supply Chain Management or related field

Herramientas

SAP

Transportation Management Systems (TMS)

Descripción del empleo

Overview

Execute delivery and logistics activities for inbound and outbound containers (liners), ensuring on-time shipment from plants/warehouses and on-time delivery. The position will be responsible for day-to-day SAP transactions, resolving transportation delays, equipment challenges, or other issues impacting delivery to internal or external customers.

Responsibilities

1. Coordinate all load and shipment processes with local plant/warehouse/terminal personnel, carriers, and freight forwarders to ensure on-time delivery.
2. Proactively monitor open orders and deliveries to avoid issues and resolve them promptly to mitigate negative impacts.
3. Serve as the key transactional contact for customers, third-party logistics providers, and freight forwarders.
4. Ensure adherence to operational escalation processes when encountering delays, managing exceptions and emergencies.
5. Assist in resolving freight invoice discrepancies.
6. Document, investigate, and follow up on internal and external complaints.
7. Recommend process improvements, investigate quality failures, and develop preventive and corrective actions.
8. Maintain relationships with business, sales, supply chain planning, logistics procurement, and product management teams.
9. Generate regular operational and KPI reports, share findings, and suggest improvements.
10. Meet or exceed monthly KPI metrics and objectives.

Qualifications

• Bachelor's degree in International Business, Logistics, International Trade, Transportation Management, Supply Chain Management, or related field.
• 2-3 years of experience in Logistics Operations, Export/Import.
• Fluent in English; Spanish and Portuguese are advantageous.
• Knowledge of SAP and Transportation Management Systems (TMS).
• Customer-focused mindset, drive for results, and strong decision-making skills.
• Effective time management, troubleshooting, and relationship-building abilities.
• Ability to work in a fast-paced, global environment, adaptable to change, and stress-resistant.