Senior Associate Specialist, Logistics Operations

Celanese; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading company in logistics is seeking an individual to execute delivery and logistics activities for inbound and outbound containers. The role involves coordination with various personnel to ensure timely shipment and delivery while resolving logistical challenges. Ideal candidates will hold a relevant degree along with experience and a customer-focused mindset.

Formación

• 2-3 years of experience in Logistics Operations, Export/Import.
• Fluent in English; Spanish and Portuguese advantageous.
• Experience with resolving freight invoice discrepancies.

Responsabilidades

• Coordinate load and shipment processes for timely delivery.
• Prepare and share operational and KPI reports regularly.
• Recommend process improvements based on quality failures.

Conocimientos

Customer-focused mindset

Problem-solving abilities

Time management skills

Troubleshooting

Relationship building

Educación

Bachelor's degree in International Business

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Herramientas

SAP

Transportation Management Systems (TMS)

Descripción del empleo

Overview

Execute delivery and logistics activities for inbound and outbound containers (liners), ensuring on-time shipment from plants/warehouses and on-time delivery. Responsible for day-to-day SAP transactions and resolving transportation delays, equipment issues, or other challenges impacting delivery to internal or external customers.

Responsibilities

• Coordinate load and shipment processes with plant, warehouse, terminal personnel, carriers, and freight forwarders to ensure timely delivery.
• Monitor open orders and deliveries proactively to identify and resolve issues early, minimizing disruptions.
• Serve as the key transactional contact for customers, third-party logistics providers, and freight forwarders.
• Follow operational escalation procedures when encountering delays, managing exceptions and emergencies effectively.
• Assist in resolving freight invoice discrepancies.
• Investigate and follow up on internal and external complaints.
• Recommend process improvements, including quality failure investigations and development of corrective actions.
• Maintain relationships across functions such as sales, supply chain planning, logistics procurement, and product management.
• Prepare and share operational and KPI reports regularly, highlighting trends and suggesting improvements.
• Meet or exceed monthly KPI metrics and objectives.

Qualifications

• Bachelor's degree in International Business, Logistics, International Trade, Transportation Management, Supply Chain Management, or related fields.
• 2-3 years of experience in Logistics Operations, Export/Import.
• Fluent in English; Spanish and Portuguese are advantageous.
• Knowledge of SAP and transportation systems (e.g., TMS).
• Customer-focused mindset and drive for results.
• Strong, decisive personality with effective time management skills.
• Troubleshooting and problem-solving abilities.
• Ability to build relationships and work in a fast-paced, global environment.
• Flexible, adaptable, and stress-resistant.
• Responsible and engaged.