Senior Associate, Commercial Operations

DoorDash Mexico; Ciudad de México; Presencial; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A fast-growing tech company in Ciudad de México seeks a Commercial Operations Senior Associate to manage deal processes, optimize sales productivity, and drive efficiencies. The ideal candidate has 3+ years in a tech environment, strong analytical skills, and experience with tools like Salesforce. Join a diverse team committed to innovation and employee well-being.

Servicios

Comprehensive benefits

Career ownership

Employee well-being support

Formación

• 3+ years of experience in a fast-growing, preferably tech environment.
• Experience managing Deal Desk functions or supporting sales channels.
• Self-motivated with the ability to work under pressure, meet deadlines, and multitask.

Responsabilidades

• Develop effective, repeatable deal processes to reduce cycle time.
• Communicate and influence across teams and senior management.
• Lead projects to implement process improvements that expedite deal velocity.

Conocimientos

Sales process optimization

Analytical skills

Communication

Problem-solving

Attention to detail

Educación

Bachelor's degree in Finance, Business, Economics, or related fields

Herramientas

Salesforce

JIRA

Contracting Software

Google Suite

Descripción del empleo

The Sales Compliance team is responsible for designing and ensuring effective controls across DoorDash’s sales organization. The team has four functions: Revenue Reconciliation, Contract Operations, Commercial Operations, and User Access Controls. It is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.

About the Role

We are seeking a Commercial Operations Senior Associate to manage aspects of the deal approval process, establish policies over deal execution to ensure system data accuracy and approver compliance, and enable DoorDash velocity by optimizing sales productivity. This role will be instrumental in expanding the Commercial Operations function across DoorDash, supporting strategic opportunities, and providing critical support to drive efficiencies and robust controls. You will also proactively identify and implement system and process improvements to facilitate business growth and scaling.

What You’ll Do

• Develop effective, repeatable deal processes, identifying opportunities for process improvement, automation, and simplification to reduce cycle time.
• Communicate and influence across teams and senior management.
• Lead projects to implement process improvements that expedite deal velocity.
• Drive reporting and monitoring across multiple queues, handling complex deal scenarios independently.
• Enable deal formation and execution with a focus on minimizing sales cycle times.
• Build relationships with stakeholders including legal, sales operations, accounting, finance, and product management to meet team objectives.
• Establish and maintain an approval matrix across stakeholders and systems, streamlining approval workflows.

About You

• 3+ years of experience in a fast-growing, preferably tech environment.
• Experience managing Deal Desk functions or supporting sales channels.
• Self-motivated with the ability to work under pressure, meet deadlines, and multitask.
• Strong analytical skills and practical judgment in complex situations.
• Proactive in identifying root causes and working with stakeholders on long-term solutions.
• Excellent problem-solving skills and ability to communicate decisions across all organizational levels.
• Attention to detail with a bias for action to drive sales velocity.
• Bachelor’s degree in Finance, Business, Economics, or related fields preferred.
• Technical aptitude with systems like Salesforce, JIRA, and Contracting Software.
• Intermediate knowledge of Salesforce, Contracting Tools, and Google Suite.

Additional Information

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With an NYC Office

We use Covey in our hiring and promotional processes for jobs in NYC, which may qualify it as an AEDT in NYC. Covey is used for job requirements and application processing, with usage periods specified.

The Covey tool has been independently audited; results are available here: Covey.

About DoorDash

DoorDash empowers local economies through innovative technology and logistics, evolving from food delivery to a platform for all goods. We foster rapid growth, diverse perspectives, and career ownership, supporting employee well-being with comprehensive benefits.

Our Commitment to Diversity and Inclusion

We are dedicated to building inclusive communities within our company and industry, hiring diverse talent from all backgrounds. We believe innovation thrives when everyone has a seat at the table and the tools to succeed. For accommodations, please contact your recruiting representative.