Senior Analyst, Financial Products - Strategy & Operations (Remote)

DoorDash Mexico; Ciudad de México; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading company in technology and logistics is seeking a Senior Analyst for Financial Products in their Strategy & Operations team. This role involves collaborating with cross-functional teams to enhance merchant financial products and requires strong problem-solving and analytical skills. Ideal candidates will have at least 3 years of relevant experience, a BA/BS degree, and proficiency in data analysis tools.

Formación

• 3+ years in strategy & operations, product management, or related fields.
• Proficient in Excel/Google Sheets and SQL.
• Fluent in Spanish and C1+ in English.

Responsabilidades

• Ensure exceptional customer service and fraud protection.
• Collaborate with multiple teams to launch financial products.
• Use data analysis to inform decision-making.

Conocimientos

Data-driven problem solving

Excel

SQL

Cross-functional collaboration

Educación

BA/BS degree

Descripción del empleo

Senior Analyst, Financial Products - Strategy & Operations (Remote)

About the Team

We focus on helping our Merchants access critical financial products to grow and operate their businesses. Our team is dedicated to providing high-demand products with excellent end-to-end experiences, often exploring how to add more value through our platform and external partnerships.

About the Role

You will collaborate with support, fraud, and sales teams for our Merchant Financials pod within the Ads & Promos team. Your responsibilities include ensuring exceptional customer service, fraud protection, and data analysis for decision-making. This involves responding to inquiries, listening to sales pitches, resolving issues, and monitoring transactions for potential fraud. The ideal candidate enjoys solving problems, working under tight deadlines, and thriving in a fast-paced environment.

Your Responsibilities

• Strategize: Understand merchant needs, prioritize by impact, and develop cross-functional solutions.
• Build: Implement new product features and processes for managing merchant financial products.
• Construct: Bring structure to ambiguous situations and create templates or playbooks where none exist.
• Analyze: Use data to inform hypotheses and persuade cross-functional teams.
• Influence: Collaborate with Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align and launch products.

Ideal Candidate Profile

• 3+ years in strategy & operations, product management, investment banking, management consulting, M&A, or related fields, preferably in finance or fintech.
• Enjoys tackling complex problems with first principles and working across disciplines.
• Data-driven problem solver proficient in Excel/Google Sheets.
• Ability to write SQL queries and consolidate data from multiple sources.
• Thrives in a self-starting, fast-changing environment.
• Holds a BA/BS degree.
• Fluent in Spanish and has C1+ proficiency in English.

Additional Information

Note: For NYC-based or remote jobs linked to NYC offices, Covey is used in the hiring process. Results of an independent audit of Covey are available for review.

About DoorDash

DoorDash aims to empower local economies by connecting people with the goods and services they need. We are a technology and logistics company evolving from food delivery to a broader platform for all goods.

Our Commitment to Diversity and Inclusion

We are committed to building diverse, inclusive teams and providing equal opportunities. If accommodations are needed, please inform your recruiting contact.

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