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A leading financial technology company is seeking a Senior Analyst for their Strategy & Operations team. You will collaborate across support, fraud, and sales teams to ensure customer service excellence and monitor for fraud. Ideal candidates have over 3 years of experience in strategy, product management or consulting, strong problem-solving skills, and proficiency in data analysis tools. This position primarily supports NYC-based or remote jobs.
MXN 700,000 - 1,000,000
We focus on helping Merchants access critical financial products to grow and operate their businesses. Our team aims to provide high-demand products with the best end-to-end experience, enhancing value through our platform and external partnerships.
You will collaborate with support, fraud, and sales teams within our Merchant Financials pod on the Ads & Promos team. Your responsibilities include ensuring excellent customer service, fraud prevention, and providing data insights for decision-making. This involves responding to inquiries, resolving issues, monitoring transactions for fraud, and working in a fast-paced environment.
Note: This position is for NYC-based or remote jobs associated with an NYC office. Covey is used in our hiring process, and results may be reviewed by an auditor. Details available upon request.
Our mission is to empower local economies through innovative technology and logistics. We are rapidly growing, offering opportunities to solve new challenges and advance careers. We prioritize employee well-being with comprehensive benefits.
We hire diverse teams from all backgrounds to foster innovation. We support accommodations for applicants with disabilities and encourage inclusive participation.
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