Senior AI & SaaS Engineering Manager

Praxis, Inc.; Región Centro; Presencial; MXN 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Cognizant Mexico is seeking an AI/AIOps Engineer to design, implement, and operate production AI/ML systems used by real users. The role focuses on GenAI/LLM engineering, RAG, embeddings, and tool chaining with LangGraph and LangChain to deliver reliable automation.

You will work with Python production code, observability stacks, and RCA/AIOps tooling, participate in incident response on Linux, Java, and Python, and contribute to reducing alert noise through time-series analysis and monitoring.

Formación

• Production AI/ML systems in real user environments.
• GenAI/LLM engineering with embeddings and vector search.
• Agentic AI with multi-step automations and guardrails.
• Defined evaluation sets and metrics for improvements.
• AIOps with time-series anomaly detection and alerts.
• Python production code with tests and data libs.
• Observability tools including Splunk, Prometheus, or OpenTelemetry.
• Experience with RCA or AIOps tooling.

Conocimientos

Production AI ML

GenAI/LLM engineering

Agentic AI / LangChain

Evaluation metrics

AIOps / anomaly detection

Python production code

Observability tooling

RCA / AIOps tooling

Herramientas

LangGraph

LangChain

Semantic Kernel

Guardrails / audit tooling

Splunk

Prometheus

OpenTelemetry

Dynatrace

Descripción del empleo

Cognizant Mexico is seeking an AI/AIOps Engineer to design, implement, and operate production AI/ML systems used by real users. The role focuses on GenAI/LLM engineering, RAG, embeddings, and tool chaining with LangGraph and LangChain to deliver reliable automation.

You will work with Python production code, observability stacks, and RCA/AIOps tooling, participate in incident response on Linux, Java, and Python, and contribute to reducing alert noise through time-series analysis and monitoring.