Semi Senior Salesforce Support Engineer

Real Time Analytics; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa de análisis en tiempo real busca un Salesforce Support Engineer 100% remoto. Este rol implica mantener y optimizar el entorno de Salesforce, ofreciendo soporte diario, colaborando con equipos interfuncionales y desarrollando soluciones escalables. Requiere un mínimo de 3 años de experiencia con Salesforce y certificaciones relevantes.

Formación

• Minimum 3 years experience with Salesforce platform.
• Salesforce Administrator certification required.
• Salesforce Platform Developer I certification required.

Responsabilidades

• Provide daily support and troubleshooting for Salesforce applications.
• Develop and maintain Apex classes and triggers.
• Collaborate with teams to resolve technical challenges.

Conocimientos

Analytical Skills

Problem-Solving

Salesforce Lightning

Apex

Visualforce

Educación

Degree in Systems Engineering

Degree in Computer Engineering

Degree in Industrial Engineering

Descripción del empleo

100% Remote – Mexico | Only Mexican Citizens

We’re looking for a proactive and detail-oriented Salesforce Support Engineer to join our team and help maintain, optimize, and evolve our Salesforce environment. If you're passionate about the Salesforce ecosystem, enjoy problem-solving, and thrive in dynamic environments — this role is for you.

What You’ll Be Doing

Provide daily support and troubleshooting for Salesforce applications, with a focus on Lightning, Apex, Visualforce, and integrations.

Collaborate with cross-functional teams to implement solutions, improve performance, and resolve technical challenges.

Develop and maintain Apex classes, triggers, and Visualforce components.

Support system integrations using APIs and middleware tools.

Translate business requirements into scalable and efficient Salesforce solutions.

What You Bring

Education & Background:

Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or a related field.

3+ years of experience working with the Salesforce platform.

Technical Skills:

Proficiency in Salesforce Lightning, Apex, Visualforce, and integration tools.

Strong analytical and problem-solving skills.

Experience working independently and managing multiple tasks.

Familiarity with Java is a plus.

Certifications:

Salesforce Administrator

Salesforce Platform Developer I (required)

Bonus Points For:

Experience in Finance or FinTech industries.

Salesforce Platform Developer II certification.

Working knowledge of CI/CD and DevOps in Salesforce environments.

Soft Skills

Self-motivated and self-directed.

Strong communicator with the ability to build consensus and work collaboratively.

Solution-oriented mindset with attention to detail.