Semi Senior Java Support Engineer SRE

Real Time Analytics; Ciudad de México; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a driven Java Support Engineer (Site Reliability Engineer) for a fully remote position in Mexico. The ideal candidate will enhance reliability, performance, and scalability of data flows while ensuring seamless service delivery. This role blends development and operations requiring a keen analytical mindset and proficiency in Java or Python, along with a solid understanding of cloud technologies and data systems. Join a team committed to innovation and excellence!

Formación

• 4+ years in software development, preferably in backend/SRE roles.
• Proficiency in Java or Python.
• Experience with Informatica Cloud and performance tuning.

Responsabilidades

• Monitor scheduled Informatica Cloud jobs and resolve performance issues.
• Optimize job run times and contribute to performance tuning strategies.
• Engage in incident troubleshooting and resolve production issues.

Conocimientos

Java

Python

SQL

Data Structures

Algorithms

System Design

Microservices

DevOps

Problem Solving

Communication

Educación

Degree in Systems Engineering

Degree in Computer Engineering

Degree in Industrial Engineering

Herramientas

Informatica Cloud

Kafka

Zookeeper

AWS S3

Azure Blob

GCS

ServiceNow

Jira

Linux

Descripción del empleo

100% Remote – Mexico | Only Mexican Citizens

About the Role

We are looking for a driven and resourceful Java Support Engineer (Site Reliability Engineer) to help monitor, troubleshoot, and optimize data and application flows, with a strong focus on reliability, performance, and scalability. You’ll work at the intersection of development and operations, ensuring seamless service delivery and supporting a robust infrastructure.

Key Responsibilities

Monitor scheduled Informatica Cloud jobs (CDI, CAI, CMI) and resolve failures or performance issues.

Perform root cause analysis (RCA) and escalate issues as needed.

Optimize job run times and contribute to performance tuning strategies.

Support maintenance activities including patching and upgrades.

Develop scripts and alert mechanisms to proactively detect failures.

Analyze and document SOPs for recurring operational tasks.

Design, build, and test distributed backend services and microservices.

Integrate with third-party platforms using REST/SOAP.

Work closely with global teams across the full SDLC, from design to deployment.

Engage in incident troubleshooting with support teams and resolve production issues.

Requirements

Education:

Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields.

Professional Experience:

4+ years in software development, preferably in backend/SRE roles.

Technical Skills:

Proficiency in Java or Python (compiled languages).

Strong understanding of data structures, algorithms, and system design.

Experience with Kafka, Zookeeper, and microservices architecture.

Hands-on with Informatica Cloud (CDI, CAI, CMI) and job performance tuning.

Skilled in SQL and databases: Oracle, SQL Server, Snowflake, NoSQL (MongoDB, Elastic Search).

Familiarity with cloud storage platforms: AWS S3, Azure Blob, GCS.

Knowledge of DevOps, CI/CD, scripting (Shell, Python, PowerShell).

Experience with ITIL, ServiceNow, Jira, and Linux environments.

Comfortable analyzing logs and debugging issues in distributed environments.

Soft Skills

Strong problem-solving and analytical abilities.

Excellent communication and documentation skills.

Comfortable in fast-paced environments with shifting priorities.

Curious, adaptable, and quick to learn new technologies.