Security Monitoring Analysts (Bilingual)

Schneider Electric Gruppe; Apodaca; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Security Monitoring Analyst, where your skills in crisis management and data analysis will be crucial. This role involves 24/7 operation support for security systems, including monitoring alarms and surveillance cameras. You'll be responsible for analyzing AI models to prevent risks, coordinating emergency responses, and maintaining electronic security systems. The ideal candidate will possess excellent communication skills and a proactive attitude, with a strong background in IT or related fields. This position offers a dynamic work environment where your contributions will enhance safety and security protocols, making a significant impact on operations.

Formación

• Full availability to rotate schedules is required.
• Experience in Reporting, Data Analysis, and Data Queries is desired.
• Knowledge of CTPAT and OEA certifications is a plus.

Responsabilidades

• Monitor security systems and respond to incidents effectively.
• Coordinate with departments during emergencies and maintain records.
• Build dashboards and reports to analyze KPIs and performance.

Conocimientos

Proactive

Analytical Capacity

Crisis Management

Teamwork

Communication Skills

PC Dominion

Office Management

GPS Handling

CCTV Systems

Security Systems

Educación

High School Diploma

TSU in IT Fields

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Information Technology

Bachelor’s Degree in Criminology

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Industrial Engineering

Bachelor’s Degree in Systems Engineering

Herramientas

Power BI

Tableau

Oracle

SQL

Microsoft Office

MS SharePoint

PowerApps

Descripción del empleo

Job Description - Security Monitoring Analysts (Bilingual) (0097QL)

Job Position: Security Monitoring Analysts

Job Description:

Among their responsibilities includes 24/7 NAM operation support for the operation of the security systems for access control, intrusion detection, monitoring alarm systems, and surveillance cameras, supervising guards’ assistance, keeping an eye on suspicious activities and behaviors, GPS monitoring for Cargo and Logistics shipments, executing strategies to enforce security protocols, and primary responding to distress.

Responsibilities:

1. Monitor the operation, analyze AI models preventing risks and threats, and fast react against any crisis.
2. Remotely monitor security cameras for suspicious or unusual activity.
3. Operate and control ID Badging and access control.
4. Manage, operate, and maintain electronic security systems and devices in working order.
5. Coordinate with internal departments in case of emergency or an accident.
6. Dispatch emergency calls to respond to video-triggered incidents/situations.
7. Maintain familiarity with Workplace Policy and other office rules and regulations.
8. Operate the security program, Security Command Center emergency number, providing advice and telephone assistance to employees, collecting information, statistics, and reporting incidents.
9. Electronically maintain accurate and complete security records.
10. Promote Security Awareness.
11. Contribute to the creation/development and implementation of the tools needed to manage security travelers and assistance.
12. Track trucks via GPS from facilities to final destination.
13. Build dashboards, reports, and analyses of KPIs and RSOC Performance.
14. Participate in projects related to tools, electronic systems, maintenance, and upgrades.

Requirements:

1. Full availability to rotate schedules.
2. High school diploma, TSU IT Fields / Bachelor’s Degree or equivalent.
3. Computer/tech savvy and adapt to new software quickly.
4. Excellent communication skills – both written and verbal.
5. Strong computer skills, must have experience with Reporting, Power BI, Tableau, Databases like Oracle, SQL, Microsoft Office, MS SharePoint, and PowerApps as a plus.
6. Strong decision-making ability – shows good judgment and confidence.
7. TSU / Bachelor’s Degree in Computer Science, Information Technology related fields, criminology, Business Administration, Industrial Engineer Administrator, and/or Systems Engineer or related career.
8. Experience in Reporting, Data Analysis, Data Queries & Joints (Basic knowledge of Data Science / Big Data as a Plus) desired.
9. Experience in monitoring and GPS tracking and/or experience in security services/projects (Not Required, but a plus).
10. Knowledge on CTPAT and OEA certifications (Not Required, but a plus).

Skills: Proactive, Analytical Capacity, Crisis Management, Teamwork, Communication Skills, PC Dominion, Office Management, general knowledge in protection equipment and emergency response, Auto Management, GPS Handling, CCTV Systems, and Security Systems. (Not Required, but a plus): French language knowledge.

Attitudes: Justice, Transparency, Loyalty, Integrity, Proactive, Honest, Observer, Dynamic, with Leadership, Respectable, Public Relations Management, Service Attitude, Flexibility, Self-Control, Self-Confidence, High Tolerance.