Sector IT Manager

PepsiCo; Ciudad de México; Presencial; MXN 800,000 - 1,200,000; Jornada completa

Descripción de la vacante

A leading food and beverage company is seeking a Sector IT Manager to oversee IT policies and services in Corporate Finance, Tax, Legal, and Treasury. The role involves project management, incident management, and ensuring compliance and performance of applications. The ideal candidate will have strong analytical skills, IT service management experience, and excellent communication abilities.

Formación

• 4+ years of IT service management experience.
• 4+ years of IT Operations management experience.

Responsabilidades

• Lead application services governance meetings.
• Manage critical incidents on the Business Corporate side.
• Co-manage internal and external technical teams.

Conocimientos

Analytical Skills

Problem-Solving

Communication

Team Player

Educación

4-year BS Degree

Descripción del empleo

Overview

We are PepsiCo

PepsiCo is one of the world's leading food and beverage companies with more than $79 Billion in Net Revenue and a global portfolio of diverse and beloved brands. We have a complementary food and beverage portfolio that includes 22 brands each generating over $1 Billion in annual retail sales. PepsiCo's products are sold in more than 200 countries and territories worldwide. Our strength lies in our people: over 250,000 game changers, mountain movers, and history makers, united by shared values and goals.

We believe that acting ethically and responsibly is essential for our business and the right thing to do. At PepsiCo, we aim to deliver top-tier financial performance while integrating sustainability into our strategy, leaving a positive impact on society and the environment. We call this Winning with Purpose. For more information, visit www.pepsico.com.

Responsibilities

The Opportunity

As a member of the Business Corporate Solutions team, this professional is responsible for governing all IT policies, processes, and procedures impacting Corporate Finance, Tax, Legal, and Treasury. This includes Project Management Office, Transition Planning and Support, Release Management, Change Evaluation, Incident Management, Knowledge Management, Service Catalogue Management, Problem Management, Disaster Recovery, Business Continuity, Security Compliance, and Event Management. Relying on extensive experience and judgment, this role involves supporting multiple priority solutions and interacting with a diverse range of professionals, from senior executives to IT technical analysts. The goal is to ensure high availability, compliance, and performance of all applications within Business Corporate Solutions, with periodic strategic assessments for continuous improvement.

Your Impact

As Sector IT Manager, your scope includes:

• Leading application services governance meetings (DSR/WSR)
• Coordinating vulnerability remediation tasks
• Presenting service KPIs and SLAs to leadership
• Interacting with vendor management regarding SOW, new services, and baseline adjustments
• Leading minor enhancements
• Ensuring smooth transition of DevSecOps projects to operations
• Co-managing internal and external technical teams for effective service delivery
• Coordinating major releases and changes affecting applications
• Leading Control & Audit activities
• Managing all critical incidents on the Business Corporate side
• Serving as Problem Coordinator and Security Champion
• Managing system records in enterprise tools (e.g., myIT Services, Archer, etc.)

Qualifications

Who Are We Looking For?

Education

• 4-year BS Degree

Experience

• 4+ years of IT service management experience
• 4+ years of IT Operations management experience
• Strong analytical and problem-solving skills
• Effective communication with vendors
• Excellent interpersonal and communication skills across all levels
• Team player with high motivation and results orientation
• Availability for on-call support during peak times
• Customer service mindset and embracing IT as a service provider

If interested, apply even if you don't meet all requirements.

What You Can Expect From Us:

• Strong analytical skills and actionable insights
• Organized and team-oriented personality
• Ability to manage stress and meet deadlines
• Openness to new tools and techniques
• Problem-solving focus
• Commitment to digital culture and knowledge sharing
• Track record of process improvement and project leadership
• Awareness of digital trends and fluency with relevant technologies

We are an equal opportunity employer that values diversity and inclusion.