SAP Change Management Lead

Infosys; Ciudad de México; Presencial; USD 80,000 - 100,000; Jornada completa

Descripción de la vacante

A global leader in digital services is seeking a SAP Change Management Lead with over 10 years of experience. Responsibilities include managing change processes in large-scale SAP implementations, overseeing transport setups, and facilitating client interactions during CAB meetings. Candidates should possess strong communication skills and experience with SAP tools. An exciting opportunity in Mexico City awaits, offering a dynamic work environment.

Formación

• 10+ years of experience in SAP Change Management lead.
• Host SAP CAB Meeting with Client stakeholders.
• Support SAP Development Group for Change Management.

Responsabilidades

• Manage Weekly and Monthly SAP Release, UCR.
• Approve changes during CAB meetings.
• Create and maintain Change management process control documentation.

Conocimientos

Experience in Managing Change Management in large scale SAP Implementation

Experience in STMS/Charm Setup

Experience in Transport Setup and managing transport

Descripción del empleo

Job Description

SAP Change Management Lead
We will require a consultant having 10+ years of experience in SAP Change Management lead. The Individual will require to have following skills:

Qualifications Basic

• Experience in Managing Change Management in large scale SAP Implementation
• Experience in STMS/Charm Setup
  • Configure STMS for new systems
  • Check STMS config after the system upgrade and refresh
  • Setup ChaRM for new systems and workflows
  • Maintain Charm landscape and adjust change cycles if any systems changed or removed
  • Configure Managed System Configuration
  • Perform SolMan Setup
  • Support system upgrade and adjust ChaRM config accordingly
• Experience in SAP Systems and Path to Production , N+ 1 systems Setup
  • Configure Charm landscape for N+1
  • Enable / disable charm landscape based on usability of the landscape
  • Retrofit TRs from Maintenance landscape to Project Landscape
  • Move TRs using project landscape when Maintenance landscape is down
• Experience in Transport Setup and managing transport
  • Setup and adjust transport routes
  • Monitor Transport buffer and clear out errorneous TRs from the buffer
  • Support all SAP and non SAP system transport movement for Prod and Non Prod systems
  • Perform Retrofit for project and maintenance landscape
• Supporting SAP Development Group for Change Mgmt / Transports Request using Charm
  • Support ChaRM related activities like creating change doc, sync with Remedy, adjust charm workflow status, setup TR import jobs
  • Provide process related support
  • Approve UCRs and process them
  • Monitor WO to cancel or close any CRQs or Change documents
  • Withdraw change docs and remove TRs from the buffer for cancelled CRQs
  • Update daily report for DOR meeting

Preferred

• Host SAP CABMeeting with Client stake holders , MSO O& M Teams, Project Teams
  • Help Change Management team to run CAB meeting for weekly releases
  • Make sure all the reports are ready for CAB
  • Address any issues or concerns related to TR movement or approval during the CAB meeting
  • Approve changes during the cab
  • Validate all the approved changes after the CAB
  • Send communication to all the users after CAB regarding what has been approved
• Manage Weekly and Monthly SAP Release,UCR
  • Validate all the approved changes to make sure they are on right status in Charm and Remedy
  • Validate Transports to make sure they are ready to go in Production
  • Check STMS buffer to make sure only approved changes goes in production
  • Adjust the status of charm document if required
  • Setup TR import jobs
  • Send communication to all users with complete list of TR that supposed to go in Prod as weekly release
  • Monitor TR Import and send communication once the import is completed
  • Address any issues during the import and after the import
  • Open / Close systems for manual work if the CRQ is approved by CAB.
  • Close all the change documents after the import .Close all the CRQs
  • Manage Audit Trails

Desired (Nice to have)

• Support SOX Audit / Compliance
  • Create and maintain Change management process control documentation
  • Provide all the Charm and Remedy related evidence to internal and external audit
  • Make sure all the systems are consistent and follows SOX rules
  • Perform live testing in systems with Audit team to show the SOX related evidence
  • Strong Client Facing experience, great communication and presentations skills.
  • Capable of managing large group meetings effectively for arriving at the outcomes

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country

Mexico

State / Region / Province

Mexico, Nuevo Léon

Work Location

Mexico City

Interest Group

Infy Mexico

Domain

Database, Enterprise Package

Skillset

Process|Consulting - Change Management|Change Management, Process|Enterprise Package processes|SAP Global Roll-out Process, Process|Project Management|Project Management

Company

Infosys Mexico

Role Designation

2016BLDCON Lead Consultant