SAP & CBS IT Analyst — Manufacturing Systems Expert

Caterpillar Inc.; Torreón; On-site; MXN 360,000 - 600,000; Full time

Job summary

Caterpillar Torreón, located in Mexico, seeks an IT Analyst to support CBS/SAP business users and production operations. You will help optimize SAP processes, resolve issues, and train local-language users across production planning, manufacturing execution, and materials management.

This role offers hands-on SAP exposure and career growth within a global manufacturing IT environment. Qualifications include a Bachelor’s in IT/CS/Engineering, SAP/CBS experience, strong analytical skills, and

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Systems, or a related field.
• Experience supporting IT systems, business applications, or manufacturing systems.
• Experience or working knowledge of SAP/CBS.
• Understanding of business processes and requirements analysis.
• Strong analytical, problem-solving, and communication skills.
• Advanced English

Responsibilities

• Analyze and improve SAP-related processes, system usage, and administrative operations to enhance user experience and efficiency.
• Provide daily SAP support to end users and production teams, ensuring effective process execution and timely issue resolution.
• Build and maintain strong relationships with internal and external customers through effective communication, training, and business support.
• Support SAP user training and knowledge assessments to ensure workforce readiness and system proficiency.
• Develop SAP training materials, roles, and job profiles for local-language users.
• Coordinate with management teams to identify SAP improvement opportunities and support continuous improvement actions.
• Coordinate with Mexico GPS support teams to track and resolve ITSM tickets.
• Partner with CBS and Caterpillar IT teams on SAP implementations, testing, and feedback activities.
• Serve as the SAP SME for CBS implementations and new business functions in Mexico.

Skills

CBS/SAP knowledge

Problem solving

Business process improvement

Requirements analysis

Education

Bachelor’s degree in IT/CS/Engineering/Business Systems

Tools

SAP

Job description

Caterpillar Torreón, located in Mexico, seeks an IT Analyst to support CBS/SAP business users and production operations. You will help optimize SAP processes, resolve issues, and train local-language users across production planning, manufacturing execution, and materials management.

This role offers hands-on SAP exposure and career growth within a global manufacturing IT environment. Qualifications include a Bachelor’s in IT/CS/Engineering, SAP/CBS experience, strong analytical skills, and