SAP CBS IT Analyst – Manufacturing Applications Specialist

Caterpillar; Torreón; On-site; MXN 350,000 - 520,000; Full time

Job summary

Caterpillar Torreón, Planta 2 seeks an SAP analyst to support CBS/SAP, production planning, manufacturing execution, and materials management in a Mexican setting.

You will analyze processes, provide end-user SAP support, develop training materials, and partner with CBS and Caterpillar IT teams on deployments and improvements.

This in-office role requires English fluency, a bachelor’s degree in IT or related field, and a collaborative mindset.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, Business Systems, or related field.
• Strong analytical, problem-solving, and communication skills.
• Understanding of business processes and requirements analysis.
• Advanced English language skills.

Responsibilities

• Analyze and improve SAP-related processes, system usage, and administrative operations to enhance user experience and efficiency.
• Provide daily SAP support to end users and production teams, ensuring effective process execution and timely issue resolution.
• Build and maintain relationships with internal and external customers through effective communication, training, and business support.
• Support SAP user training and knowledge assessments to ensure workforce readiness and system proficiency.
• Develop SAP training materials, roles, and job profiles for local-language users.
• Identify SAP improvement opportunities with management and coordinate problem resolution and continuous improvement actions.
• Coordinate with Mexico GPS support teams to track and resolve ITSM tickets.
• Partner with CBS and Caterpillar IT teams on SAP implementations, processes, testing, and feedback.
• Serve as the SAP SME for CBS implementations and new business functions in Mexico.

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree in IT/Computing or related field

Tools

SAP/CBS

Job description

Caterpillar Torreón, Planta 2 seeks an SAP analyst to support CBS/SAP, production planning, manufacturing execution, and materials management in a Mexican setting.

You will analyze processes, provide end-user SAP support, develop training materials, and partner with CBS and Caterpillar IT teams on deployments and improvements.

This in-office role requires English fluency, a bachelor’s degree in IT or related field, and a collaborative mindset.