Salesforce Administrator

HCLTech; México; Presencial; MXN 813.890 - 1.085.187; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major and minor medical insurance

Grocery coupons

12 days vacations

Flexible dress code

Descripción de la vacante

A global technology company based in Mexico is seeking a mid-senior level Salesforce Administrator. The role includes designing and optimizing CRM solutions leveraging the Salesforce platform, managing deployments, and ensuring best practices. The ideal candidate should possess 5-7 years of Salesforce.com administration experience, relevant certifications, and strong soft skills in collaboration and problem-solving. This opportunity offers a competitive benefits package, including medical insurance and flexible work conditions.

Formación

• 5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud.
• Salesforce Certified Administrator credentials required.
• Experience in environment maintenance tasks such as managing admin access.

Responsabilidades

• Design and architect the CRM solution on the Salesforce platform.
• Evaluate and implement new capabilities from Salesforce seasonal releases.
• Manage release and deployment activities using Salesforce DevOps best practices.

Conocimientos

Salesforce.com Administration

Sales Cloud on Lightning

Salesforce Certified Administrator

Salesforce Certified Advanced Administrator

Salesforce Certified Platform App Builder

AppExchange products

Einstein Analytics/CRM Analytics

JIRA

GitHub

Salesforce Backup & Restore

Descripción del empleo

Fulltime Permanent Position with HCLTech

Responsibilities

• Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.
• Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.
• Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations.
• Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX and Git-based workflows.

Technical Skills

• 5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users
• Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder.
• Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred.
• Experience leveraging and configuring AppExchange products to develop CRM solutions
• Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.
• Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations
• Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands‑on with Einstein Analytics/CRM Analytics
• Understanding of Agentforce 360 concepts and readiness for AI‑enabled service and automation.
• Operational experience in non‑Salesforce environments
• Experience in JIRA and GitHub
• Experience with Salesforce Backup & Restore, DocuSign CLM
• Understanding, and being able to discuss it vs experience is good since it is a new product

Soft Skills

• Strong problem‑solving and team collaboration

We offer

• Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
• Convenient office locations
• Great work environment
• Flexible dress code

If you´re interested please send your English resume to [e-mail]

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Information Services